Job Description

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2500 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards for four years running, including the 2025-2026 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.

What you will do:

• Seeking a seasoned, results-focused Senior Business Analyst who combines P&C insurance industry knowledge with a natural curiosity and drive for continuous improvement. The primary focus will be leading projects to support our rapidly expanding Sharing Economy business, providing the opportunity to establish innovative, high-quality technical solutions to address complex business challenges.
• The ideal candidate is a tenacious, highly independent self-starter who thrives in fast-paced environments and is comfortable navigating ambiguity to deliver clear, actionable results. This role requires a leader with a demonstrated history of achieving measureable results and successfully delivering on business objectives.

What you will bring to C&F:

• Bachelor’s degree required.
• 5-6+ years of related experience working as a Business Analyst.
• Experience working in the insurance industry.
• Experience with Sharing Economy business, preferred but not required.
• Experience with Confluence and JIRA, preferred.
• Excellent Microsoft Office skills (Word, Excel, Outlook, PowerPoint, Visio, Teams).
• Experiencing supporting underwriting operations (particularly Admitted/Non-Admitted in Auto, General Liability, and Excess/Umbrella lines of business preferred.)
• Leadership qualities and a proven record of delivering projects successfully and timely.
• A natural leader who takes ownership of tasks and ensures thorough and on time completion.
• Ability to interpret and clarify ambiguous requirements, proactively seeking and driving clarification from stakeholders to ensure effective progress and successful outcomes.
• Manage scope creep by maintaining focus on outlined business objectives, ensuring teams remain aligned with project goals and deliverables throughout the project lifecycle.
• Skilled in segmenting projects into actionable tasks and deliverables to drive efficiency and achieve project goals.
• Adept in facilitating and documenting collaborative discussions to ensure clarity and accountability.
• Support newer business analysts by offering mentorship, sharing expertise and providing direction.

What C&F will bring to you

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is supporting your career development, so we provide a wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It’s about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work.

For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $87,000 to a maximum of $127,600. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.