Maternity Leave Coverage: We are currently seeking a highly motivated Senior Business Analyst (BA) to manage the roadmap for our Salesforce instance. The successful candidate will have a proven track record of planning and managing development sprints in accordance with a strategic roadmap.
As a senior business analyst for the TECh team, you will manage a roadmap for all critical capabilities to be introduced into Salesforce that supports the direct to consumer channel. The successful candidate will have in depth knowledge of Salesforce at an admin level
Here's how
As an senior business analyst for the D2C Salesforce instance, you will:
Own and support the development roadmap for the salesforce instance.
Organize and manage development sprints to deliver key features to advance the business.
Report on development progress/sprint outcomes to our business stakeholders
Support requirements definition for more complex initiatives
Support BAU case delivery
As a problem solver on the team, you will:
Solve complex challenges with a team of passionate business owners, rolling up your sleeves to develop and execute creative solutions
Have freedom to explore your curiosity by probing, asking, and digging in to better understand our customers and business partners
As a delivery lead, you will:
Define tangible product roadmap; actively own and be responsible for the product backlog and prioritize based on feedback and value:
Manage and prioritize a backlog of user stories.
Drive customer value and help reduce customer and sales rep effort.
Regularly refine and adjust your backlogs to reflect accurate scope, effort and priority as it becomes available from stakeholders.
Balance expectations and remove business and roadmap impediments
Assist with QA and functional testing of requirements
Aid in the preparation and delivery of platform demonstrations, and effectively handle technical questions from
Here's how
As an senior business analyst for the D2C Salesforce instance, you will:
Own and support the development roadmap for the salesforce instance.
Organize and manage development sprints to deliver key features to advance the business.
Report on development progress/sprint outcomes to our business stakeholders
Support requirements definition for more complex initiatives
Support BAU case delivery
As a problem solver on the team, you will:
Solve complex challenges with a team of passionate business owners, rolling up your sleeves to develop and execute creative solutions
Have freedom to explore your curiosity by probing, asking, and digging in to better understand our customers and business partners
At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world.
A company that helps you be your best self at home and at work:
Find a place where you truly belong, your opinions are valued and you can be your best self.
A career that ignites your full potential:
Get the guidance and support you need to explore your interests, build your skills and get where you want to go.
A culture that goes beyond the expected to strengthen communities and the planet:
Seize the opportunity to make a difference in our communities and do good for our planet as part of our purpose-driven team.
An innovative team committed to solving complex, real world problems:
Join a digitally-enabled workforce that’s pushing the boundaries to create sustainable change.
We're always building Canada, join us at www.telus.com/careers
