Lowe's Companies, Inc.

Senior Business Analyst – Store Operations AI & Innovation

Lowe's Companies, Inc.  •  Mooresville, NC (Onsite)  •  2 hours ago
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Job Description

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact:

The primary purpose of this role is to support the day-to-day operations of Lowe’s Workforce Management (WFM) programs. This position not only leads projects thatimpactstore laborproductivity, butalso delivers analytics and insights to senior leadership. This includes all aspects of financial planning for a multi-billion-dollarexpense, andsupporting Store AI applications to ensure stores are staffed to provide great customerexperiencesacross all stores.

Whatyou willdo:

  • Identifiesand recommends areas of opportunity for expense control and labor optimization, used to inform workforce management decisions made by business leaders in various functions

  • Conducts analysis used to improve store productivity and drive business performance, and develops recommendations informed by senior experience on high impact, high visibility projects

  • Delivers in-depth analysis of labor allocation, including the useof,engineered labor standards, and field operations input to develop recommendations for executive leadership

  • Synthesizes information from a variety of sources to derive insights and provide subject-matterexpertise, including feedback from store technology users

  • Act as a liaison between AI engineers and store operations to implement new AI capabilities

  • Championthe value of AI through storytelling, visualizations, and executive-ready insights

  • Identifiesand presents actionable insights to resolve workforce planning and management challenges

  • Proactively benchmarks budget, analysis, and scope of projects to ensure they fall within the available resources and timelines, while providing the input necessary for the success of the business

  • Partners closely with HR and Finance todetermineemployee fill rates, hiring projections, staff planning, and financial planning

Required Qualifications:

  • Bachelor’s Degree in Operations Engineering, Management, Engineering, Business Analysis, or a related field or equivalent experience in lieu of degree

  • 3 Years Experience related to workforce planning, data science, or data modeling. ABachelor’sdegree (or higher) will be considered in lieu of requisite experience 

Preferred Qualifications:

  • Masters Degree inOperations Engineering, Management, Engineering, Business Analysis, or a related field equivalent experience in lieu of degree

  • 2YearsExperience in an analytical role.

  • 2 Years Experience using business intelligence and reporting tools (MicroStrategy, Business Objects, Cognos, Google Cloud Big Query, Teradata, etc.).

  • 2 Years Experience using business analysis and data visualization tools (e.g.SQL, Tableau, Qlik, Power BI, etc.) to performanalysis .

  • 1 Year Experience working on Agile project management teams.

  • Experience designing and analyzing A/B tests or operational experiments to measure impact and drive data-informed decisions.

  • Familiarity with retail business functions such as demand forecasting, store operations, or in-store analytics.

  • Translate complex technical outputs from AI or computer vision models into clear business insights and recommendations.

  • Experience using AI-enabled tools to improve work efficiency, support analysis, automate routine tasks, or enhance business recommendations

  • Familiarity with security camera systems, CCTV platforms, or video management software such as Genetec

  • Excellent communication skills and ability to collaborate with data science, product, and business teams to define requirements.

  • Ability toproblem solvecreatively and learn quickly

  • Ability to manage tight deadlines, effectively prioritizeeffortsand achieve results in a fast-paced, dynamic environment.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Lowe's Companies, Inc.

About Lowe's Companies, Inc.

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Mooresville, NC
Year Founded
1921
Website
lowes.com
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