Job Description

Join a superannuation leader backed by global scale, local expertise and a commitment to innovation.

MUFG Pension & Market Services is Australia’s leading superannuation administrator — partnering with some of the largest and most recognisable funds in the country. In this role, you’ll play a key part in delivering complex, regulatory‑driven change, shaping compliant outcomes for clients and members, and working at the intersection of business, technology and regulation within a highly collaborative environment.

About the role

As a Senior Business Analyst, you will work closely with Project Managers, Portfolio leadership, business stakeholders and technical teams to define, document and deliver business and technical requirements across the full project lifecycle.

This role is strongly focused on regulatory‑driven initiatives within superannuation, requiring deep industry knowledge and the ability to translate legislative and prudential obligations into clear, traceable and testable requirements. You will also contribute at a portfolio level, supporting continuous improvement, governance, and uplift of analyst practices across squads and delivery teams.

Key responsibilities

Your day‑to‑day will include:

• Leading the definition of business problems and translating regulatory requirements into high‑quality business and technical documentation
• Eliciting, validating and documenting business requirements, functional specifications, screen flows and use cases with strong end‑to‑end traceability
• Facilitating stakeholder workshops and forums to gather requirements, resolve ambiguity and obtain senior leadership and sponsor sign‑off
• Analysing impacted systems, processes and customer journeys to identify change impacts and improvement opportunities
• Supporting delivery through backlog analysis, requirement prioritisation, functional testing, defect management and UAT readiness
• Partnering with Project Managers and Test Leads to ensure scope, risks, issues and dependencies are effectively managed
• Contributing to portfolio‑level reporting, dashboards and continuous improvement initiatives across Analyst practices and ways of working
• Acting as a senior SME and role model, coaching analysts and supporting centres of excellence across the division

About you

You are an experienced Technical Business Analyst who brings:

• 5+ years’ experience as a Business Analyst / Technical Business Analyst
• Strong, hands‑on experience in the superannuation industry, with deep understanding of regulatory and compliance‑driven delivery
• Proven experience delivering regulatory‑driven projects, including traceability from legislation through to build and testing
• Solid grounding in project delivery fundamentals and Agile delivery practices
• Experience working with tools such as Jira, ServiceNow, SharePoint and Microsoft reporting tools
• Strong stakeholder engagement skills, with confidence working across business, technology and senior leadership groups
• Excellent documentation, analytical, communication and facilitation skills
• Exposure to functional testing, UAT support and business readiness activities (highly regarded)

Some of our Employment Benefits

• Flexible Working – hybrid model enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development – self‑paced learning and educational assistance
• Employee discounts – including Bupa and Microsoft
• Novated Car Leasing

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive. Diversity drives better client outcomes, continuous improvement and growth — together we achieve our full potential.

How to apply

Ready to take the next step in your career? Apply now with your resume and a detailed cover letter outlining your experience and suitability for the role.

Candidates must have the relevant work rights to be considered. Background screening will be required prior to commencement.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.