Job Description

Full Time Job Opportunity

Location

Hybrid / Centro Europa-Santurce, P.R.

General Description

As a Senior Business Analyst & Storyteller you will work for the Our People Strategic team analyzing people related data, creating meaningful insight through storytelling, and building visualization. This role will support HR and senior leaders in monitoring key people metrics and initiatives while contributing to the decision-making process. You will help define the people strategies for attracting, retaining and developing our talent.

Essential Duties and Responsibilities

• Capturing quantitative and qualitative meaningful data related to our employees’ experience and behavior
• Analyzing financial data for adequate monitoring of personnel expenses
• Converting HR metrics and data into visual stories using data visualization tools such as Power BI.
• Creating dashboards that support ongoing projects and data inquiries
• Automating, configuring, and scheduling recurring reports and dashboards using Snowflake (cloud-based data warehouse)
• Leveraging predictive analytics and forecasting models to anticipate employee and business needs, enabling proactive workforce planning, data-driven decision-making, and improved outcomes
• Articulating findings clearly and concisely, and creating data-driven content with unique narratives to be included in infographics, presentations and reports
• Writing reports that will be shared within and outside the HR division including the CEO, senior executives and Board of Directors.
• Serving as internal advisor while collaborating with team members, colleagues from other departments and IT, enabling insight that can empower better decision-making

Supervisory Responsibilities:

This Job has no supervisory responsibilities but in special circumstances may lead the work of others.

Education

Bachelor’s or Master’s degree in Statistics, Mathematics, Computer Science or related field.

Experience

At least three (3) to five (5) years in manipulation & analysis of large, complex datasets, cloud-based data warehouse and data visualization tools.

Experience in data storytelling.

Other Qualifications

• Knowledge of financial concepts and budget management.
• Detail-oriented, organized, exceptional critical thinking and problem-solving skills
• Self-driven, agile and able to work independently and on multiple engagements simultaneously.
• Strong ability to collaborate effectively across teams and departments.
• Creative thinker and an outstanding storyteller.
• Experience with developing or monitoring metrics.
• Ability to present and interact with all levels of management including executive leadership.
• Presentation skills.
• Excellent written and verbal communication skills in English and Spanish.
• Proficiency in Office 365 tools, including Word, PowerPoint, Excel, and Power BI.
• Knowledge and experience in cloud-based data warehouse (e.g. Snowflake).
• Knowledge and experience data visualization tools. (e.g. Power BI).
• Knowledge and experience in Python and SQL is a plus.

Certifications / Licenses

Business Analyst CertificationPMPMicrosoft Certified Professional (MCP)

Values

1. Passion for People3. Succeed Together2. Own Every Moment4. Build the Future

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.

Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com This email inbox is monitored for such types of requests only All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer, including Disability/Vets

Popular is a Drug Free Workplace

Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com
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