Job Description

You will join our high‑performance team of Business Analysts and act as a senior member providing professional expertise, guidance, and leadership across business analysis activities. In this role, you will work extensively on Microsoft‑based enterprise solutions, including case management systems and Power Platform applications. You will play a key role in shaping end‑to‑end technical requirements, using proven frameworks, tools, and project approaches to ensure successful, on‑time, and on‑budget delivery of technology initiatives.

Responsibilities

• Manage and coordinate multiple phases of technical workstreams within a project and/or several small to medium initiatives of moderate complexity.
• Lead requirements definition for Microsoft Cloud projects, including MS case management platforms, Power Apps, Power BI dashboards, and Power Platform–based workflow automation.
• Map end‑to‑end business processes and design solutions that drive process optimisation, user experience improvements, and alignment with enterprise architecture.
• Gather, analyse, and validate business requirements from diverse stakeholder groups, producing detailed business, functional, and non‑functional requirement specifications.
• Facilitate workshops and storyboarding sessions to shape user journeys, define system behaviour, and capture enterprise‑grade requirements.
• Own the user story lifecycle — creation, refinement, acceptance criteria, traceability, and strict stakeholder sign‑off — ensuring complete and accurate requirement coverage.
• Provide oversight and support to the technical team by applying standards, methodologies, and best practices centred on Microsoft solution delivery.
• Conduct needs analysis, process/data modelling, logical design, and related documentation, including work with relational databases.
• Identify, assess, and communicate project risks and mitigation strategies.
• Define and agree project approaches with stakeholders, creating realistic project plans covering quality, risk, and communication.
• Track progress against project schedules, proactively managing dependencies, risks, and stakeholder expectations.
• Support practice development by mentoring colleagues, delivering training, and building competency across business analysis and Microsoft solution delivery.
• Collaborate with DevOps teams to support requirement traceability, backlog management, and release readiness activities.

Qualifications

• Relevant third level qualification or equivalent work experience

Desirable

• Management qualification or relevant years of experience
• Additional course or certification in Business Analysis

Essential skills

• Excellent client-facing skills
• People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions
• Team work and emotional intelligence
• Good self-management – continuous performance is both a goal and a mind-set
• Has an innovative approach – a bold thinker and doer, matching creativity with vigilance
• High value on openness and transparency

Experience

• Strong experience in Business Analysis methodologies, with hands‑on delivery experience on Microsoft enterprise software projects (e.g., MS case management systems, Power Apps, Power BI, Power Platform components).
• Demonstrated experience eliciting and documenting technical requirements for Microsoft‑focused design and build activities.
• Proven capability in managing user stories, ensuring strict governance around acceptance criteria, stakeholder sign‑off, and traceability.
• Familiarity with Azure DevOps (or similar tools) for backlog management, sprint planning, and requirement tracking.
• Ability to ensure project quality by providing expert guidance, designing procedures, and validating deliverables.
• Experience applying problem‑solving methodologies to diagnose and resolve complex operational or technical issues.
• Proven ability to provide technical guidance and coaching to junior colleagues.
• Highly proficient in MS Excel, PowerPoint, Word, and ideally Power BI.
• Experience using project control tools for planning, scheduling, reporting, and project tracking.

Benefits

At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes.

We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance.

By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.

• Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
• Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
• Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!
• Always working as one team, our people are not afraid to think big and question the status quo.

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

At Expleo, we understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CV’s and will consider your application in line with the values, requirements and role competencies.