Job Description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About You

You’re an experienced and proactive business analyst who thrives in fast-paced environments where priorities evolve and change is constant. You bring strong business analysis capability alongside proven project delivery experience, with the confidence to lead a major system migration while remaining hands-on in the detail. Experience in the tourism industry is highly regarded but not essential.

You’re a confident communicator who can engage with a wide range of stakeholders—from technical teams through to business leaders. Highly organised, self-motivated, you work autonomously, take ownership of outcomes and are comfortable being accountable for the successful delivery of a project from planning through to implementation. You’re comfortable navigating changing priorities and ambiguity, adapting quickly while keeping delivery on track.

You’re also a collaborative problem solver who enjoys working across cross-functional teams and stepping in to do the work when needed. With strong analytical and delivery skills, you can move between strategy and execution, translate requirements into action and ensure solutions are practical, user-focused and delivered successfully.

You will bring:

• Proven experience in a hybrid Business Analyst / Project Manager or similar delivery role
• Experience leading or supporting system migration projects in complex environments
• Strong stakeholder engagement and communication skills (written and verbal)
• The ability to work autonomously and take responsibility for delivering projects end-to-end
• Experience in requirements gathering, documentation, and change management
• Strong problem-solving skills with a technical and analytical mindset
• Experience supporting testing, implementation, and end-to-end project delivery
• A collaborative approach and ability to work across technical and non-technical teams

About The Role

Based at our head office in Adelaide, this role will see you operate in a hybrid BA/PM capacity, leading a key software migration project involving a change of core systems, while working across cross-functional teams to deliver system and process improvements that drive business performance.

In this role, you will be responsible for end-to-end project delivery—from initial discovery and requirements gathering through to planning, implementation, testing, and change management. This is a hands-on role requiring someone who can not only coordinate delivery, but also do the work, partnering closely with stakeholders across the business, including IT, external vendors, and operational teams.

You will take ownership of delivery outcomes, translating business needs into clear, actionable requirements, maintaining project plans and timelines, and driving momentum across the full project lifecycle. Success in this role will come from your ability to work autonomously, make sound decisions and ensure the migration project is delivered effectively and on time.

Key responsibilities include:

• Leading the migration project, including requirements gathering, planning, stakeholder engagement, and delivery coordination
• Managing hands-on end-to-end project delivery, including timelines, risks, actions and key deliverables
• Producing clear requirements, project documentation, status updates, and change materials to support delivery
• Supporting testing and quality assurance to ensure solutions meet business needs
• Driving communication, decision-making and stakeholder alignment throughout the project lifecycle
• Taking responsibility for delivery outcomes and managing the impacts of system and process changes across the organisation
• Contributing to the ongoing strategy and improvement of revenue systems

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• Study Assistance Policy
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Flexible working environment

How to Apply

This is an exciting opportunity to work on impactful projects, influence system strategy and drive meaningful change across a dynamic and growing organisation.

Apply now. Join us!

Successful candidates are required to provide a current National Police Clearance.

A pre-employment medical may be required as part of the recruitment process.