Job Description

The Business Analyst II supports the Anti-Fraud Analytics Business Operations team by helping drive process improvement, business intelligence, product development support, sales and customer engagement efforts, and employee experience programs. This role works across business, product, sales, customer-facing, and operational teams to document needs, analyze information, improve workflows, develop reporting, and support execution of cross-functional initiatives.

The position requires a strong combination of analytical thinking, organization, communication, and problem-solving skills. The Business Analyst II will help translate business needs into clear documentation, dashboards, project updates, process improvements, and actionable recommendations that support operational effectiveness and business outcomes.

• Support process improvement initiatives by documenting current-state workflows, identifying gaps or inefficiencies, and helping define future-state recommendations.
• Partner with business stakeholders to gather requirements, clarify needs, document decisions, and support execution of operational and strategic initiatives.
• Develop and maintain business intelligence reporting, dashboards, scorecards, and executive-ready summaries that provide clear insight into team performance, trends, and progress.
• Support the product development team by assisting with business analysis, documentation, operational readiness, stakeholder coordination, and follow-up on product-related initiatives.
• Support sales and customer engagement efforts by helping prepare materials, gather information, summarize customer needs, and coordinate follow-up across internal teams.
• Manage and support employee experience programs, including onboarding, training coordination, intern program support, team engagement activities, and related communications.
• Use tools such as Power BI, JIRA, Excel, PowerPoint, and other workflow or reporting platforms to track work, analyze data, and communicate progress.
• Prepare clear, concise, and audience-appropriate documentation, including process maps, business summaries, presentations, dashboards, meeting notes, project updates, and leadership-ready materials.
• Collaborate across business operations, product, sales, customer success, analytics, and other teams to support shared goals and improve visibility across initiatives.
• Help measure progress against business goals by identifying useful metrics, tracking outcomes, and providing insights or recommendations based on available data.

Required Skills and Qualifications

• Working knowledge of business analysis, project/program support, operations, or process improvement.
• Strong organizational skills with the ability to manage multiple priorities, track details, and follow through on action items.
• Ability to analyze information, identify themes or issues, and turn findings into clear insights, recommendations, or next steps.
• Strong written and verbal communication skills, including the ability to tailor messages for different audiences and avoid unnecessary technical jargon.
• Ability to collaborate with cross-functional teams, build relationships, and support shared business goals.
• Strong problem-solving skills, including the ability to organize information, evaluate options, and help resolve business or operational challenges.
• Experience creating dashboards, reports, metrics, presentations, or other business intelligence materials.
• Comfort working with tools such as Power BI, Excel, JIRA, PowerPoint, SharePoint, or similar business reporting and workflow tools.
• Ability to support innovation by identifying new ideas, improving existing processes, and helping implement practical improvements within the team.
• Ability to work in a changing environment and adjust to shifting business priorities, assignments, and stakeholder needs.

Preferred Qualifications

• Experience supporting product development, sales enablement, customer engagement, business operations, or employee experience initiatives.
• Experience with operational analytics, data interpretation, dashboard development, or process documentation.
• Experience working in insurance, fraud detection, claims, analytics, or a related business environment.
• Experience supporting cross-functional initiatives that require coordination across business, technical, product, or customer-facing teams.
• Familiarity with documenting workflows, business requirements, project updates, executive summaries, or leadership presentations.

#LI-MC1

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.

We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.

Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

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