Job Description

Job description: • Data file analysis and problem resolution of inbound files. • Data analysis using Excel, SQL, or other ODBC toolsets with Oracle RDBMS. • Document preparation (Functional Requirements – FRD). • SDLC lifecycle adherence and management of change control process and approvals • QA support of requirements and testing • Maintain team documentation of data inventory, mapping document and flow diagrams • Assists in managing large scale projects, leads appropriate resources, and determines project requirements and deliverables, to ensure successful implementations to meet customer stakeholder user needs. • Assists in ensuring successful project conclusions and large-scale projects as measured by meeting customer Corporate objectives and large-scale projects. • Responsible for leading, evaluating and providing technical and project life cycle methodology. Communicates business or process solutions, recommendations, and issues to customer management on a regular basis. • Documents all business process flows as they pertain to the continuance and efficiency of the IS Department. • Develops a working knowledge of all Managed Care Activities: Marketing, Member Services, Health Services, Claims, Enrollment, Provider Relations, Finance, etc, in order to provide solutions and options to end users requests for service and problem solving. • Interacts with customer user areas, regularly, to discuss, observe and review tasks associated with their division as measured by successful implementation of project requests. • Interfaces with customer stakeholders to determine specific project requirements. • In accordance with established regular communications with the Manager, keeps staff apprised of progress, problems, and objectives, and initiatives discussions and solicits input regarding business priorities, plans, and progress