Job Description

Senior Business Analyst – Guidewire (Insurance)

Location: London (Hybrid) | Practice Area Insurance | Type: Permanent

Drive end-to-end Guidewire transformation and help shape the future of digital insurance platforms.

The Role
Capco is seeking a Senior Business Analyst with strong Guidewire expertise to join our Insurance practice. You’ll work with leading insurers to deliver Guidewire-led transformation across PolicyCenter, BillingCenter, and/or ClaimCenter implementations and enhancements.

Operating within complex technology and business landscapes, you will bridge business and technical teams, ensuring Guidewire solutions are aligned to underwriting, policy administration, claims, billing, and distribution needs. This role sits at the heart of large-scale platform modernisation and digital insurance transformation programmes.

What You’ll Do

• Lead business analysis activities across Guidewire implementation, upgrade, or integration programmes
• Elicit, document, and refine business and functional requirements aligned to Guidewire configuration and development
• Facilitate workshops with underwriting, claims, operations, and IT stakeholders to define target-state processes
• Support backlog management, user story creation, and sprint ceremonies within Agile delivery environments
• Ensure traceability between business requirements, system configuration, testing, and deployment

What We’re Looking For

• Strong Business Analysis experience within Insurance (P&C, London Market, or Specialty preferred)
• Hands-on experience working on Guidewire PolicyCenter, ClaimCenter, and/or BillingCenter programmes
• Proven ability to translate business needs into structured functional requirements for Guidewire configuration
• Experience working in Agile and hybrid delivery models with cross-functional technology teams
• Strong stakeholder engagement and workshop facilitation skills

Bonus Points For

• Experience with Guidewire integrations, data migration, or cloud deployments
• Exposure to Guidewire digital portals or ecosystem integrations
• Knowledge of insurance regulatory requirements impacting system design
• Guidewire certification(s)
• Experience supporting large-scale platform modernisation or legacy replacement programmes

Why Join Capco

• Deliver high-impact technology and transformation solutions for Tier 1 insurers
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital insurance ecosystems
• Help drive platform-enabled innovation across global Insurance markets

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
• Mental Health Easy access to CareFirst, Unmind, Aviva consultations, and in-house mental health first aiders.
• Family-Friendly Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
• Family Care 8 complimentary backup care sessions for emergency childcare or elder care.
• Holiday Flexibility 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
• Continuous Learning Minimum 40 Hours of Training Annually with workshops, certifications, and e-learning; Business Coach assigned from Day One.
• Healthcare Access Convenient online GP services.
• Extra Perks Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.