Job Description
We are:
Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.
With the right people and the right ideas, there’s no limit to what we can achieve
Are you a fit?
Sounds awesome, right? Now, let’s make sure you’re a good fit for the role:
Key Responsibilities
1. Requirements Gathering & Analysis
- Capture and refine business requirements for new Financial Crime products, initially KYC/B & Digital Assets.
- Map target-state KYC/B processes across personal, business and corporate segments.
- Design process improvements that reduce manual intervention and increase straight-through processing (STP).
- Collaborate with product managers to shape KYC/B capabilities required by new propositions (e.g., PayaTrade onboarding, PayCaptain flows).
2. Stakeholder Engagement
- Engage cross-functional teams (Product, Engineering, Compliance, Digital Assets, Billing, Vendor Management) to align on solution design.
- Liaise with thirdparty providers (e.g., identity verification partners such as Signicat) to ensure functional and technical alignment across onboarding journeys.
3. Documentation & Quality Assurance
- Produce high-quality artefacts, business requirements, user stories, acceptance criteria, workflows, data dictionaries, process maps, billing logic, etc.
- Support UAT planning, execution, and defect triage across KYC/B and Digital Assets features.
Must-have Skills
- Experience in KYC, KYB, AML, Financial Crime or Regulatory Change within a bank or fintech.
- Demonstrable BA toolkit: requirements elicitation, process mapping, user stories, gap analysis.
- Ability to work with crossfunctional teams including Product, Engineering, Risk, Compliance, and External Vendors.
- Strong analytical mindset with the ability to break down complexity.
- Excellent written and verbal communication, with an emphasis on clarity and precision.
Nice-to-have:
- AI Tooling Proficiency Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows.
- Familiarity with KYC vendors, aggregators, and eID&V providers (e.g., Signicat, Experian, IDVerse).
What we offer:
- A High-Impact Environment
- Commitment to Professional Development
- Flexible and Collaborative Culture
- Global Opportunities
- Vibrant Community
- Total Rewards
Find out more about our culture here
