Job Description

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.

• Make a difference delivering outcomes for our millions of members
• Support Financial Advice transformation to improve member access to simple advice
• Contract role until 30 June 2027 ideally located in Melbourne

Your New Role

AustralianSuper is evolving the way we provide simple advice to members, making it easier for more members to access timely, personalised support when they need it.
As part of this work, we’re beginning a transformation of our Simple Advice service – moving towards a more connected model that combines digital experiences with human support and builds more capability within the Fund over time.

This role will support the Financial Advice stream for our new financial advice operation and AFSL – connecting people, process, governance and implementation between the operating company and the trustee.

Key responsibilities will include the development of detailed business requirements, creation of process models, and support for project transition activities as the new team is stood up. The role will also contribute to workforce management planning, support change and transition initiatives, support business testing activities, and support in post-implementation and hyper care activities.

This is a contract role until 30 June 2027 ideally located in Melbourne.

What You’ll Need

• Considerable business analysis experience within a financial advice/planning environment with superannuation background ideal;
• Exposure to working in various project environments and methodologies such as Waterfall, Agile, and a hybrid of both;
• Ability to consistently write requirements and/or user stories of high quality and with great attention to detail;
• Considerable experience in developing, organising, prioritising, verifying, and validating requirements;
• An engaging workshop style and a strong grasp of facilitation techniques;
• Excellent people skills and a collaborative approach to work;
• Excellent verbal and written communication skills;
• Ability to explain in detail the differences between Risks, Issues, Assumptions and Constraints;
• Able to plan and provide clear business analysis effort planning and estimates to help support project planning and timelines;
• Able to independently work through problems and present recommendations to stakeholders;
• A relevant tertiary degree.

Life at AustralianSuper

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.

We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

What’s Next

Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.

AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead. For information on how we handle your personal data, please refer to our Candidate Privacy Policy.

https://www.australiansuper.com/careers/candidate-privacy-notice

Australian or New Zealand citizenship or Australian permanent residency status is required.

Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.