Job Description

Primary Details

Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to analyse business needs, document requirements, manage stakeholders, and support testing processes to ensure successful solutions are delivered.

Senior Business Analyst - Finance & Actuarial

• London

• Permanent, Full-Time (Hybrid)

We have several new and exciting opportunities to join QBE as a Senior Business Analyst, partnering closely with business and technology teams with a strong focus on Finance & Actuarial.

About QBE 

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.   

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.  

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. 

Your new role

As a Senior Business Analyst, you will act as the critical link between business stakeholders and technology teams, translating requirements into practical, value-driven solutions. You will partner with the business to elicit and define requirements, provide expert insight, and support the delivery of initiatives that enhance capability and drive measurable outcomes.

Working closely with technology teams, you will support the delivery of system enhancements and contribute to solution design.

Key responsibilities include:

• Work with stakeholders to implement business-led change and support business objectives

• Serve as a Subject Matter Expert (SME) for key internal stakeholders, ensuring high levels of customer satisfaction are achieved.

• Assist in the development of project documentation and best practices.

• Support end-users by ensuring thorough understanding of user requirements and providing relevant process documentation.

• Collaborate with developers and subject matter experts to develop functional specifications that design and document desired outcome of system enhancement/development

• Participate in implementation planning and support successful outcomes.

• Complete system and procedure performance testing, providing recommendations for improvement.

Having the right to work in the UK is required for this role. Sponsorship may be considered at QBE’s discretion.

About you

• Background in insurance is essential

• Finance / Actuarial experience, particularly exposure to regulatory environments or Finance transformation initiatives is advantageous

• Ability to translate business needs into technical requirements and user stories

• Strong stakeholder management and communication skills

• A mindset that challenges the status quo and proposes new ideas

• Experience working closely with technology/delivery teams

• Workable understanding of process integrated with technology systems in an 'agile' framework.

• Strong organisational skills — able to manage multiple deliverables

• Business analysis, technical analysis, and process improvement experience,

• Broad level of understanding in IT, with exposure to business process re-engineering, commercial analysis, development and monitoring of SLAs, and business transformation.

• Data analysis experience.

• Process mapping experience.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you!    

• 30 days holiday a year with the option to buy up to 2 additional days.   

• Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.   

• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.   

• Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.    

• Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.   

• Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.   

• Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.   

• Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.   

To learn more about benefits of working with us, click   Rewarding our people - QBE European Operations

Awards & Recognition 

We value our employee’s experience with us and are proud to have been recognised for the following awards: 

• Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year

• Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee 

To learn more about our achievements, click  here

How to Apply  

If you’re looking for a career that combines your expertise and your empathy, click Apply today.  

Your career. At the heart of it.  

Skills:

Analytical Thinking, Business Case Development, Business Process Analysis, Communication, Critical Thinking, Customer Service, Intentional collaboration, Managing performance, Operations Management, Process Improvements, Project Delivery, Risk Management, Stakeholder Management, Strategic Planning, Waterfall Model

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.