Job Description

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

PAY RANGE

The Target Pay Range for this position is $128,900.00-$157,500.00 annually. The full Pay Range is $99,900.00 - $186,400.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS – because people helping people starts with supporting you

• 401(k) Company Match (up to 3%)

• 4% annual contribution to your 401(k) by BECU

• Medical, Dental and Vision (family contributions as well)

• PTO Program + Exchange Program

• Tuition Reimbursement Program

• BECU Cares volunteer time off + donation match

IMPACT YOU’LL MAKE

In the Senior Business Analyst –EncompassMortgage LOSrole,you’llbe astrategic partner and trusted guide—connecting business needs witheffective, innovative technology solutions that elevate how BECU serves its membersduring the home lending processAs part of this work,you’llplay a key role in BECU’s currentMortgage LOS transitionto Encompassand later support ongoing systems administration once the new platform is fully implemented.

You’lluse your curiosity, relationship‑building skills, and broad application knowledge to uncover opportunities, streamline processes, and influence how systems evolve. Your work ensures that teams across BECU have the tools, insights, and support they need to succeed. As a senior contributor, youempowerothers—mentoring analysts, leading complex initiatives, and shaping future‑ready solutions that make a meaningful difference.

To join our dynamic team in this role, we require candidates to be residents of WA, OR, ID, CA, AZ, TX, NC, SC, GA, or VA. If you’re located in Washington state and within a reasonable driving distance to our Tukwila Headquarters (TFC), we encourage you come into the office on Tuesdays & Wednesdays each week. For those candidates that live outside the commutable distance to TFC and in any of our approved remote work locations, this role will be primarily remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment.

WHAT YOU’LL DO

• Champion Business Needs Collaborate closely with stakeholders to elicit, document, and communicate clear business and user requirements.

• Design Smart Solutions Lead teams in shaping technical approaches aligned to organizational goals.

• OptimizeVendor Partnerships Translate specifications into vendor requirements and coordinate delivery.

• Ensure Quality & Readiness Develop test plans, support user testing, and resolve issues.

• Steer Application Enhancements Manage installation of patches, releases, and enhancements across environments.

• Drive Project Success Lead enhancements and small projects as a project manager.

• Serve as a Consultative PartnerAdvise business units touncover opportunities and align technology.

• Prioritize What Matters Most Partner with units to document and prioritizeobjectives

• Lead Business Readiness EffortsIdentifypeople, process, and system impacts.

• Support Application PerformanceAssisttechnical teams with complex production support.

• Create Clear DocumentationMaintainmanuals, procedures, and operational documentation.

• Plan for the FutureMaintainapplicationlifecycle roadmaps and disaster recovery plans.

• Mentor & Elevate Others Support and guide less experienced analysts.

• Advance Data Management Develop strategies for data flows and regulatory reporting.

• Contribute Broadly Performadditionalduties as assigned.

Thisisn’tjust about tickingoff tasks on a list.It'sabout making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN

• Opportunities to mentor and lead.

• Complex work that expands analytical and technical skills.

• A culture where your insights matter.

• Ownership of impactful initiatives.

• Exposure to diverse applications and methodologies.

• A mission-driven environment serving members and communities.

• Flexibility, trust, and collaboration.

QUALIFICATIONS

MinimumQualifications

• Bachelor’s degree in a technical/related disciplinerequired, or equivalent work or education related experience.

• Minimum of 8 years of experience working with business software applications.

• Experience working asa Systems Administrator, Business Analyst or similarfor Encompass LOS, preferably with both Encompass Smart Client and Encompass Web platforms.

• Mustholda currentEncompassAdministrator Certification.

Desired Qualifications

• Advanced degree.

• Experience configuring and supporting Consumer Connect (Encompass POS) or another Encompasscompatible POS platform(e.g.Blend)

• Experience supporting LOS configurations during system transitions or migrations.

• Strong understanding of various project methodologies, including waterfall,agile,and Kanban, preferably through Azure DevOps (ADO)

• Knowledge of SQL and/or various relational database concepts and languages.

• Excellent troubleshooting skills toidentifyproblems from a functional perspective, specifically when supporting end-user testing and training.

• Experience with multiple problem-solving methods and ability to use themas situationallyappropriate 

• Ability to plan, organize, schedule, and implementprojects andin accordance withBECU and industry project management methodologies.

• Advanced knowledge ofSoftware Development Live Cycle (SDLC)practices.

• Ability to draw technical diagramsinVisioor similartorepresentexisting application relationships as well as designs for future state applications or data/process flows.

• Experienced with multiple methods for creating and communicating strong Business Cases, including financial analysis, strategicalignmentand risk analysis.

• Skilled in multiple methods for analyzing and validating data at the source (eg.,SQL queries).

• Be available on an on-call basis to respond to pending issues or problems arising during non-business hours and provide support and response.

JOIN THE JOURNEY

Ready to make an indelible impact? Eager to be part of a collaborative and innovative team where your ideas and contributions fuel BECU’s success? This is more than a job –it’sa chance to elevate your career while shaping BECU’s technological landscape.

Apply now and bring yourexpertiseto a team committed to excellence. Your journey starts now.#BECU #YourGrowth #BECUJourney

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.