Ready to leverage your SAP S/4HANA expertise to drive transformational change in supply chain planning? Join us in embedding cutting-edge planning methodologies and AI tools to optimize our national network build and reliability materials demand & supply planning. We are seeking a results-driven individual to act as the primary functional expert, elevating our planning capabilities within the dynamic Purchasing & Inventory Management Infrastructure (PIMI) team.
Our team and what we’ll accomplish together
We connect Canadians & our communities through our reliable world-leading network & platforms, underpinned by our innovation-focused growth & our best-in-class team culture. The PIMI team's function is critical to TELUS’s network infrastructure build and reliability success. From Demand, Supply, AI, and Business Transformation, we do it all. We are responsible for demand and supply planning as well as driving strategic transformational initiatives.
You will play a Super User and subject matter expert role, focusing on advanced planning tools and processes to ensure our supply chain is responsive, resilient, and optimized for rapid deployment and inventory efficiency.
What you’ll do
As an S/4HANA Supply Chain Super User, you will be the bridge between technical functionality and business process, ensuring optimal utilization of our advanced planning systems.
Serve as the functional expert for SAP S/4HANA Supply Chain Planning modules, providing deep-dive support and configuration expertise
Architect and embed demand planning processes and digital tools across the planning function, enabling autonomous pivot decisions at the individual level, while driving sustained adoption through governance frameworks, iterative improvement cycles, and targeted user enablement programs
Actively support and enhance the end-to-end Sales & Operations Planning (S&OP) process, ensuring planning system inputs and outputs align with strategic goals
Evaluate, implement, and support the integration of AI-powered planning tools to improve forecasting, inventory optimization, and planning cycle efficiency
Develop, deliver, and maintain robust training and documentation for end-users, ensuring high proficiency across the supply chain team
Collaborate with IT and business stakeholders to troubleshoot issues, implement system enhancements, and drive continuous process improvements
Utilize advanced analytical tools to monitor key supply chain performance indicators (KPIs) related to forecast accuracy, inventory turns and service levels
What you bring
At least 4 + years’ in supply operations management
Proven, hands-on experience as a Super User or Functional Consultant with SAP S/4HANA Supply Chain modules (e.g., S&OP, PP, MM, IBP) with thorough understanding of Engineer-to-Order models
Demonstrable expertise in DDMRP implementation and operation within an SAP Integrated Business Planning (IBP) environment
Strong practical knowledge of demand, supply and inventory management methods and procedures, including industry best practices in S&OP processes
Knowledge of how AI planning tools and advanced analytics integrate with and optimize supply chain planning
Advanced analytical and problem-solving capabilities, with excellent attention to technical detail
Strong communication and organizational skills, with the ability to translate complex technical concepts into clear business processes for end-users
Great-to-haves
Bachelor's degree in Supply Chain Management, Business Administration, or a related field
Experience in one of the following industries: telecommunications, utilities, infrastructure building, energy and/or engineering
Tableau proficiency
Supply Chain certification: CSCP, SCMP or equivalent
Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.
At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world.
A company that helps you be your best self at home and at work:
Find a place where you truly belong, your opinions are valued and you can be your best self.
A career that ignites your full potential:
Get the guidance and support you need to explore your interests, build your skills and get where you want to go.
A culture that goes beyond the expected to strengthen communities and the planet:
Seize the opportunity to make a difference in our communities and do good for our planet as part of our purpose-driven team.
An innovative team committed to solving complex, real world problems:
Join a digitally-enabled workforce that’s pushing the boundaries to create sustainable change.
We're always building Canada, join us at www.telus.com/careers
