Job Description

ORS- Senior Business Analyst / Data Analytics

FT / PT Status – Full time
Salary – $25.22
Remote Work / In-Office – In Office / Hybrid after 12 Month Probationary Period

Recruiter – Josh Stover | jstover@utah.gov | 801.538.4251
Application Deadline – 7/13/2026

Key Responsibilities

• Develop
  reports, briefs, dashboards, and data extracts related to child support
  and Medicaid recovery to support department operations, legislative
  requirements, executive leadership, and external partner needs using
  government, public, and industry data sources.
• Design,
  develop, maintain, and optimize SQL-based data extracts, reporting
  solutions, analytical datasets, and automated reporting processes to
  support operational, research, evaluation, and decision-making activities.
• Monitor,
  evaluate, audit, and review operations, programs, processes, systems, and
  reporting practices for quality, accuracy, effectiveness, compliance, and
  completeness; identify operational issues or potential problem areas and
  recommend data-driven solutions and process improvements.
• Provide
  analytical guidance, research support, feasibility analysis, and strategic
  recommendations to internal and external stakeholders, including
  presenting findings, responding to legislative and public inquiries, and
  translating technical information into business terms for cross-functional
  audiences.
• Assist
  with data quality reviews, query Management, data validation, quality
  control processes, and reporting integrity efforts to ensure accuracy,
  consistency, reliability, and compliance with agency standards and
  reporting requirements.
• Ensure
  compliance with applicable laws, regulations, policies, procedures,
  reporting requirements, and data protection standards related to data
  governance, reporting practices, and the handling of sensitive or
  regulated information.
• Recommend,
  adapt, design, and enhance automated systems, reporting solutions, and
  user-level system improvements to better support agency operations,
  complex business needs, and integration with existing systems.
• Plan,
  coordinate, and support projects, programs, reporting initiatives, and
  operational improvement efforts by developing project documentation,
  recommendations, findings, and implementation support materials.
• Work
  collaboratively with team members, leadership, technical staff, and
  stakeholders to support department initiatives, operational goals, and
  continuous process improvement efforts.
• Position qualifies for Hybrid work schedule after
  probationary period.

Qualifications

• A
  degree in data analysis, mathematics, Computer Science, or a related
  field.

• Equivalent
  work-related experience may be considered in lieu of a degree.

• Experience
  using SQL for data analysis, reporting, query development, and data
  extraction. Experience with AWS QuickSight or other business intelligence
  and data visualization platforms is preferred.

• Experience
  working with large datasets, survey data, reporting systems, and
  analytical methodologies in support of operational and strategic
  decision-making.

• Knowledge
  of child support, Medicaid recovery, government operations, or related
  public sector programs is preferred.

• Strong
  analytical, auditing, and problem-solving skills, including the ability to
  identify patterns, evaluate data quality, recognize operational issues,
  assess risks, and develop logical and effective solutions to complex
  business problems.

• Ability
  to monitor and evaluate programs, processes, reporting practices, and
  operational performance to ensure quality, effectiveness, accuracy, and
  compliance with applicable standards and requirements.

• Ability
  to read, interpret, and apply laws, regulations, policies, procedures,
  standards, and reporting requirements.

• Experience
  presenting analytical findings, technical concepts, recommendations, and
  reporting outcomes to internal and external stakeholder groups, including
  non-technical audiences.

• Strong
  written and verbal communication skills, including the ability to prepare
  technical documentation, reports, findings, recommendations, and
  project-related materials.

• Ability
  to adapt automated systems, recommend system enhancements, and support
  technical solutions that improve operational efficiency and meet complex
  business needs.

• Ability
  to work independently, manage multiple priorities, collaborate across
  teams, and support projects and operational initiatives in a fast-paced
  environment.

Preferred or trainable/on-the-job qualifications

• Critical
  thinking and reasoning skills used to evaluate alternatives, identify
  operational impacts, and support sound business decisions.
• Active
  listening and interpersonal communication skills with the ability to
  understand stakeholder needs and communicate effectively across technical
  and business teams.
• Reading
  comprehension skills with the ability to understand complex written
  materials, policies, regulations, and technical documentation.
• Strong
  inductive and deductive reasoning abilities, including the ability to
  identify relationships between data, recognize patterns, and apply general
  rules to specific operational challenges.
• Attention
  to detail, including the ability to recognize data discrepancies,
  inconsistencies, operational concerns, or reporting issues before they
  become larger problems.
• Ability
  to organize, prioritize, and manage information, processes, and reporting
  activities according to established standards, rules, and timelines.
• Strong
  verbal, written, and presentation skills with the ability to clearly
  communicate information, ideas, findings, and recommendations to diverse
  audiences.

About the Role

Location – 4315 S 2700 W, Taylorsville, UT 84129
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – Yes
Schedule Code – B - Competitive Career Service -Employment in this position requires a probationary period

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
The primary mission of Utah Office of Recovery
Services is to promote responsibility. We help ensure that parents are
financially responsible for their children by providing child support services
and support for children in care. We also help ensure public funds are used
appropriately through our Medicaid Recovery efforts. For more information. For more information click here

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.

Supplemental Information

This position may be filled with a Career Mobility contract if filled with a current ORS employee.

• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

Accountability Act (HIPAA) information, Criminal
Justice Information (CJI), and other confidential information as defined by 45
CFR 303.21(a). Unauthorized access, use or disclosure is subject to federal and
state penalties, fines, and disciplinary actions.