The Senior Business Analyst at HCL will be responsible for data analysis, business analysis, and Agile methodology to support various projects and initiatives. The role involves interpreting and analyzing complex data sets, identifying trends, and providing valuable insights to drive business decisions. Additionally, the Senior Business Analyst will collaborate with cross functional teams to gather requirements, prioritize tasks, and ensure successful project delivery.
Lead requirements definition for complex merchant acquisition, onboarding, processing, and servicing initiatives
· Act as a bridge between product, business, compliance, and technology teams
· Drive deep analysis of onboarding workflows, underwriting rules, risk controls, and servicing processes
· Translate regulatory and scheme requirements into detailed functional and non-functional specifications
· Define data requirements, canonical models, and integration specifications across internal and external systems
· Support solution design by collaborating with architects and engineering teams
· Review and validate delivered solutions against business, compliance, and operational expectations
· Mentor junior Business Analysts and review requirements artefacts for quality and consistency
· 10–12+ years of experience in payments or banking, with strong merchant acquiring exposure
· Deep functional knowledge of merchant onboarding (KYB, AML, risk scoring), processing and servicing processes
· Experience with card frameworks (PCI DSS) and scheme compliance
· Strong skills in requirements elicitation, process modelling, data analysis, and documentation
· Technical understanding of APIs, message flows, microservices, and event-driven architectures
· Experience working with card and acquiring platforms or merchant management systems
· Strong communication skills, capable of engaging with senior business and technical stakeholders
· Prior exposure to agile and iterative delivery models
1.Agile Certified Practitioner (ACP) or Certified Business Analysis Professional (CBAP) certification preferred
HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion. To learn how we can supercharge progress for you, visit hcltech.com.
