SIXT

Senior Business Analyst – Customer Insights (m/f/d)

SIXT  •  Munich, DE (Hybrid)  •  3 days ago
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Job Description

Do you want to go beyond visualizing data and actively shape the future of mobility through advanced analytics? With us, you'll start where standard reporting ends. As part of our Customer Experience and Retail Sales team, you'll develop highly precise predictive models to understand tomorrow's customer behavior today. Your focus won't be on maintaining dashboards, but on generating actionable insights and strategic decision frameworks for our top management. If you're a Python expert, already integrating AI tools like Cursor into your workflow, and seeking direct business impact, you've come to the right place.

YOUR ROLE AT SIXT

  • You develop and implement advanced machine learning models to predict churn probabilities, customer satisfaction (CSAT/NPS), and customer lifetime value
  • Using complex pattern analysis, you identify the underlying causes behind customer issues and derive concrete optimization opportunities
  • You translate complex data analyses into compelling storyboards and decision frameworks for top management to directly influence SIXT's strategic direction
  • You actively leverage cutting-edge AI development tools (such as Cursor) to make your analysis pipelines and Python scripts more efficient and scalable
  • You won't work in an isolated data silo: you're directly embedded in the business unit, experiencing firsthand how your analyses translate into real business actions

YOUR SKILLS MATTER

  • Quantitative Background You hold a degree in (Business) Informatics, Mathematics, Statistics, Data Science, or a comparable field with a strong focus on analytics
  • Tech Stack & Python You're an expert in Python and proficient with data science libraries (e.g., Pandas, Scikit-learn, XGBoost) and you master SQL at a senior level for complex data modeling
  • Machine Learning Expertise You possess solid experience applying statistical methods and machine learning algorithms to real business cases
  • AI & Tool Affinity You're ahead of the curve, using AI-powered coding editors like Cursor to boost productivity and have a passion for the modern data stack ecosystem
  • Business Acumen & Communication You possess the ability to present complex technical matters precisely and appropriately for stakeholders, acting as a persuasive advisor

WHAT WE OFFER

  • Extra benefits Enjoy discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers, and exclusive deals with partners for travel, tech, fashion and more
  • Mobility Boost You will receive a monthly allowance from us as a contribution to your individual mobility
  • Future security We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered
  • Feel-good atmosphere Stay active with our modern SIXT gym, various leisure activities like the gaming area or the SIXT choir, and enjoy our high-quality employee restaurant
  • Flexibility Enjoy 30 days of vacation and a hybrid working model with flexible hours
  • Giving back Take one day each year to volunteer at a charitable organization dedicated to supporting children

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

SIXT

About SIXT

Sixt SE with its registered office in Pullach near Munich, is a leading international provider of high-quality mobility services. With its products SIXT rent, SIXT share, SIXT ride and SIXT+ the company offers a uniquely integrated premium mobility service across the fields of vehicle and commercial vehicle rental, car sharing, ride hailing and car subscriptions. The products can be booked, among others, through the SIXT App, which also contains the services of its renowned mobility partners. SIXT has a presence in more than 100 countries around the globe. The company offers its customers experiences that inspire and exceed their expectations – through a lived culture of innovation, a consistent premium offering in terms of fleet and service, and an attractive price-performance ratio.

In 2024, SIXT achieved consolidated earnings before taxes of EUR 335.2 million and a significant increase in consolidated revenue to reach for the first time EUR 4.00 billion.

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
Pullach, DE
Year Founded
1912
Website
sixt.com
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