HKBN

Senior Business Analyst (CRM Marketing)

HKBN  •  Hong Kong, HK (Onsite)  •  9 days ago
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Job Description

  • Work closely with cross-function teams to identify enhancement of our digital platforms and develop solutions to drive business goals
  • Consistently review and optimize customer journey across different digital channels
  • Collaborate with IT teams to ensure seamless integration of digital solutions with existing systems
  • Manage full cycle of project from planning, requirement gathering, UAT, documentation, change management and evaluation
  • Provide regular progress reports and insights to management on digital transformation initiatives

Requirements:

  • Degree in e-Commerce, Information System, Marketing, Business related disciplines
  • At least 3-5 years experience in Digital, CRM or E-commerce is highly preferred
  • Experienced in creating journey flow and defining test strategy
  • Experienced in Salesforce Marketing Cloud/Emarsys/Dynamics 365 or any other marketing automation tools is preferred 
  • Enjoy thriving in a fast-paced and agile environment
  • Dont shy away from challenges, and always find a way to get a job done without sacrificing quality
  • Strong stakeholder management, self-motivated and independent
  • Strong communication and interpersonal skills
  • Proficiency in written English and Chinese
HKBN

About HKBN

Headquartered in Hong Kong with operations spanning across Hong Kong, Macau and mainland China, the Group is a leading integrated telecommunications and technology services provider. The Group provides a full range of one-stop, high-quality information and communication technology (ICT) solutions and an unlimited services portfolio. HKBN’s extensive tri-carrier fibre infrastructure covers around 2.6 million residential homes and 8,200 commercial buildings and facilities across Hong Kong. Committed to creating a lasting positive impact to wherever it operates, HKBN has received a highest possible rating of AAA in MSCI's 2024 ESG Ratings assessment in environment, society and governance.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
1999
Website
hkbn.net
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