Job Description

Empowering Africa’s tomorrow, together…one story at a time.

Reporting to the Head of Business Banking Change Risk, the Senior Business Analyst will play a pivotal role in driving the transformation, digitization, and automation of the Business Banking Credit Value Chain. The role will be responsible for translating strategic business objectives into technology-enabled solutions that improve operational efficiency, strengthen risk management practices, enhance customer experience, and support the end-to-end credit origination, assessment, sanctioning, fulfilment, and monitoring processes.

Work closely with business stakeholders, credit teams, technology partners, vendors, and change delivery teams to:

• Identify opportunities for process optimization.
• Define and document business requirements.
• Assess impacts across systems, processes, and operating models.
• Support the successful delivery of strategic change initiatives.

Provide end-to-end business analysis support across:

• Requirements elicitation and analysis.
• Solution design and development support.
• Stakeholder engagement and management.
• Testing coordination and execution.
• Implementation and change support.
• Training and knowledge transfer.
• Operational readiness activities.
• Post-implementation support and continuous improvement.

Drive initiatives focused on:

• Core credit platforms.
• Workflow automation.
• Credit decisioning processes.
• Risk assessment and management processes.
• Banking systems supporting the Business Banking Credit ecosystem.

Demonstrate substantial banking industry experience, including:

• Strong exposure to Business Banking.
• Deep understanding of the end-to-end credit lifecycle.
• Experience within credit risk, credit operations, credit systems, or lending environments.

Effectively engage and influence stakeholders by:

• Building relationships with senior business and technology leaders.
• Leading complex requirements gathering workshops.
• Driving delivery across cross-functional teams.
• Influencing key business and technology decisions.
• Operating successfully within a fast-paced and evolving change environment.

Qualifications and Experience:

• Bachelor’s Degree (Business, IT, Finance, or related) – essential
• Postgraduate qualification or BA certification (e.g. CBAP, Agile, Lean Six Sigma) – advantageous
• 7–10+ years’ Business Analysis experience (in Business Banking non-negotiable)
• Experience supporting large-scale automation and digital transformation initiatives within a banking environment will be highly advantageous.
• Demonstrable experience working within a credit environment is advantageous.
• Strong experience in business process transformation, requirements management, system implementation, testing, stakeholder engagement, and change delivery.

Education

Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised