Job Description

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We are looking for a Senior Business Analyst to play a critical role in performance analysis, dashboard development, and enabling strategic initiatives across both HQ and local teams.
Join us in shaping the future of online grocery shopping across our markets 🚀

Please note that in Warsaw, we are hiring only locally and Bolt will not support your relocation. If this role is interesting to you, and you’re currently located outside of Warsaw, please consider this role in Tallinn, Estonia instead. Relocation to Tallinn (our HQ) will be supported by Bolt.
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<title>About us</title>

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With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

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<title>About the role</title>

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The Stores team at Bolt Food drives data-driven decision-making to improve performance and accelerate growth across our Grocery Delivery business. We work at the intersection of strategy, commercial execution, and analytics to scale a strong and sustainable grocery offering across our markets.

As a Senior Business Analyst, you will enable data-driven decision-making to support and grow Bolt Food’s Grocery Delivery business. Reporting to the Head of Strategy & Operations, you will own key performance analyses, build and maintain dashboards, and partner closely with global and local stakeholders to drive measurable business impact.
You will work across pricing, promotions, assortment, partner performance, and customer behaviour, ensuring insights translate into clear actions that improve operational efficiency, value propositions, and long-term growth.

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<title> Main tasks and responsibilities:</title>

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• <point>Analyse Customer Value Proposition, customer behaviours, and advertising strategies to optimise Bolt Food’s grocery offering.</point>
• <point>Partner with HQ and local teams to identify regional nuances, drive change, and scale global solutions.</point>
• <point>Use data to answer critical business questions and support strategic initiatives..</point>
• <point>Build and maintain dashboards and automated reporting to track performance and support decision-making.</point>
• <point>Work closely with commercial teams to drive initiatives that attract new partners and grow existing ones.</point>
• <point>Act as an owner of your analytical backlog, prioritising work for maximum business impact.</point>

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<title>About you:</title>

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• <point>You have 5+ years of experience in analytics, business intelligence, or product analytics roles.</point>
• <point>You have advanced Excel or Google Sheets skills (experience using Python for automation is a plus).</point>
• <point>You have experience with data visualisation tools (Looker preferred) and the ability to communicate insights clearly through data.</point>
• <point>You possess solid SQL skills (no need to be a data modelling wizard, but being able to read complex queries is a must).</point>
• <point>You have strong stakeholder management skills; you act like an owner and are comfortable operating in ambiguity.</point>

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Experience is great, but what we really look for is drive, intelligence, and integrity So even if you don’t tick every box, please consider applying!</text>
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<title>Why you’ll love it here:</title>

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• <point>Play a direct role in shaping the future of mobility</point>
• <point>Impact millions of customers and partners in 600+ cities across 50 countries</point>
• <point>Work in fast-moving autonomous teams with some of the smartest people in the world </point>
• <point>Accelerate your professional growth with unique career opportunities</point>
• <point>Get a rewarding salary and stock option package that lets you focus on doing your best work</point>
• <point>Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.</point>
• <point>Take care of your physical and mental health with our wellness perks</point>

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<text>*Some perks may differ depending on your location.</text>
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