Job Description

Class: Full-time AND Permanent

Legal Entity: GAIN Capital Forex.com Hong Kong Ltd.

Report to: Team Manager- Analytics and Insight, APAC

Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.

Business Segment Overview:

Retail Empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting world of wealth management tools.

Responsibilities

Position Purpose:

As a client trading business analysis expert, focus on broker spread monitoring, Power BI dashboard management, client transaction asset insight and trading campaign analysis. Coordinate with regional and global teams to optimize processes and support business growth.

Primary duties will include:

• Research retail client trading scenarios, focus on trading asset insights and analyze client transaction behaviors to provide actionable findings.

• Monitor brokers’ spread performance closely, track key metrics and conduct regular analysis to identify optimization opportunities.
• Design, maintain and optimize Power BI dashboards to visualize spread data, transaction status and client trading asset insights for stakeholders.

• Analyze client transaction activities and trading asset performance to provide data support for business decisions.
• Conduct trading campaign analysis, evaluate effectiveness and propose optimization plans to enhance client engagement.

• Respond promptly to ad-hoc requests from senior management, complete assigned ad-hoc analysis tasks efficiently.
• Liaise with internal teams and clients, provide professional BA support for spread monitoring, dashboards and transaction insights.

Qualifications

To land this role you will need:

• Bachelor’s degree or above, preferably in Statistics, Mathematics, Computer Science or related disciplines.
• Proficient in Power BI, Excel and SQL; preferred experience with analytical tools (Python, R, Databricks).
• 2+ years of relevant experience in trading, or business analysis; 6+ years of experience is eligible for Senior Business Analyst.
• Strong logical thinking, excellent communication skills and collaborative spirit.
• Fluent in written and spoken English.