The AI Senior Business Analyst is the domain partner who pairs directly with a Forward Deployed Engineer to automate the work of the business. You will embed in one or two functional areas at a time — learning how the work actually gets done, mapping the workflows and pain points, and turning that understanding into a steady stream of well-scoped solutions for your FDE to build.
You are the primary feeder of work to the FDE: the person who builds AI solutions and ensures it solves a real problem the right way. In the early phases you will go deep in your first area and establish the standard operating rhythm; Later, you will take on additional areas, mentor newer Business Analysts, and codify how this model scales across the enterprise.
At Lineage, the aim is not to build the largest technology team; instead, we are creating a small, highly skilled group that focuses on having the right mix of talents, skills, and the capacity to learn in areas that define our core differentiation. We leverage cloud services, best-of-breed libraries and components, and external teams to augment our capabilities with sufficient capacity. This means that in addition to being a firsthand technologist, you also need to be able to take a project from an ambiguous business need to a production-grade solution, and to collaborate with internal and external partners to deliver.
As a company, Lineage builds state-of-the-art systems to make our employees productive, to meet and exceed our customers’ expectations, to assist in our growth, and to create a technology platform that enables Lineage to achieve its vision of transforming the food supply chain. This is one of the most impactful roles in that journey, and it will require someone who has a true passion for solving real business problems with the responsible application of AI, and for raising the bar for the engineers who follow.
Primary Responsibilities:
Embed in one ormoreassignedbusiness functionsand build deep working knowledge of their processes, systems, data, and pain points — becoming theCoE’sresident expert on how those areasactually operateand where AI can automate or augment the work.
Partner withfunctional areasto document their current-state processes — mapping how work flows today, where the handoffs, delays, and manual steps live — and use that map toidentifythe highest-value ways to streamline and automate the work with AI.
Act as the primary feeder of work to your paired Forward Deployed Engineer — partnering withfunctionalleaders and subject-matter experts to translate the pain points you uncover into a prioritized, continuously refreshed backlog of well-scoped solution briefs ready to build.
Develop business cases for the opportunities within your areas — including ROI estimates, effort sizing, and risk assessments — to support investment decisions.
Work side by side with your FDE throughout delivery — providing domain context, documenting requirements,facilitatinguser acceptance testing with the business, and driving adoption once solutions ship.
Create andmaintainreporting forCoEleadership that quantifies the value your pod has delivered within its areas and the health of the backlog ahead.
Collaboratewith theCoEto coordinate multi-engagement timelines, resource allocation, and stakeholder communications.
Conduct post-deployment impact analyses tovalidateprojected ROI and surface the next wave of opportunities within yourareas
As the team scales, take onadditionalfunctional areas, mentor junior Business Analysts, and codify the repeatable BA–FDE pod playbook for embedding in a new area and standing up its backlog.
Education and Work Experience:
8+ years of experience in business analysis, management consulting, strategy operations, or a similar analytical role.
Experience working cross-functionally with both technical teams and senior business stakeholders.
Proficiencywith data analysis tools
Domain experience in Lineage’s corefunctional areasor industry verticalpreferred
Familiarity with AI/ML concepts — enough to assess feasibility and have productive conversations with engineers, not necessarily to build modelspreferred
Prior experience in an AI Center of Excellence, digital transformation office, or innovation programpreferred
Experience with product management or portfolio management tools (Jira, Asana,Aha!,or similar)preferred
Background in process improvement methodologies (Lean, Six Sigma)preferred
Required Skills and Abilities:
Structure ambiguous problems, build frameworks, and drive decisions with incomplete information.
Build business cases, financial models, and ROI analyses with strong quantitative rigor.
Communicate clearly in writing and verbally, producing clear briefs, decks, and executive summaries for both technical and executive audiences.
Manage relationships and expectations across technical teams and senior business stakeholders.
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Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.
Lineage is one of the world’s leading temperature-controlled industrial REITs and integrated solutions providers with a global network of over 480 strategically located facilities, totaling nearly 2.9 billion cubic feet of capacity across countries in North America, Europe, and Asia-Pacific. Coupling industry-leading expertise in end-to-end logistical solutions and innovative technology, Lineage partners with the world’s largest food and beverage companies to increase distribution efficiency, advance sustainability, minimize supply chain waste, and, most importantly, help feed the world. In recognition of the company’s leading innovations and sustainability initiatives, Lineage has been named a CNBC Disruptor 50 Company for three consecutive years, twice named a US Best Managed Company, named the No. 1 Data Science company, and 23rd overall, on Fast Company’s list of The World’s Most Innovative Companies, and was included on Fortune’s Change the World list.
Nasdaq: LINE
