You’ll be part of a workplace where you feel you belong
RACV is continuing an exciting transformational journey that is revolutionising the way in which we work, and the products and services we offer our members and customers into the future.
The Senior Business Analyst (Senior BA) role will focus on supporting RACV’s Mobile App Squad across project and BAU delivery, helping shape integrated native mobile solutions, mobile customer experiences and dynamic content experiences in a fast-paced Agile-Scrum environment.
Reporting to the BA Practice Team Leader, the Senior Business Analyst will play a critical role within RACV’s Mobile App Squad, supporting both project and BAU delivery. This role will bridge business, product, design and technology teams to analyse mobile app customer journeys, define clear requirements and support delivery of native mobile solutions, dynamic content experiences and member-focused digital outcomes in a fast-paced Agile-Scrum environment.
Thrive in an environment where people are at the heart of everything. You’ll come with:
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Applicants will be required to provide evidence of their eligibility to work in Australia and consent to a criminal record check.

Become part of an iconic, purpose-driven organisation that gives you the chance to challenge yourself, with rewarding work and opportunities that create an impact beyond your role.
Join RACV if you want to help improve lives in the areas of home, energy, motoring & mobility, and leisure. Your personality will be welcomed, and you’ll work with people who care, in a role where you can make a difference and have room to grow.
Whether you’re providing roadside assistance to those in need, installing smart solar solutions, creating memorable experiences at our clubs and resorts, or designing products and services in one of our two corporate offices — we have people and policies to support you, and benefits you’ll use.
The journey so far
Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. We’re famous for not letting people down and we’re not about to stop.
Our values — innovation, accountability, care, and team — guide us to ensure we’re there for our customers, members, and our wider community.
As Victoria’s largest member organisation, we advocate on issues on behalf of our over 2.2 million members. We partner with organisations that are improving lives. Together we are making communities stronger.
We’re proud to offer the kind of opportunities only a diverse business can provide. If you’re interested, we’re looking for the best and brightest minds to join the next chapter.