Job Description

We are currently seeking a high calibre professional to join our team as a Senior Business Analyst.

In this role you will:

• Lead requirements definition and analysis activities across the delivery lifecycle, from initiation through development, testing, implementation and post-implementation, for assigned requests.
• Ensure solutions are clearly defined, traceable, and aligned to intended business outcomes and end-to-end client journeys.
• Manage a defined set of deliverables within the wider pipeline, ensuring work is captured, maintained, and reported in relevant systems.
• Support prioritization and sequencing discussions by providing clear analysis, options and impacts.
• Contribute to complex, cross-functional and cross-product programmes using relevant methodology.
• Identify dependencies, risks, and delivery impacts early, escalating where needed to maintain momentum.
• Ensure analysis outputs and delivery activities align to relevant Change Management and Risk Frameworks.
• Support tracking and delivery of client onboarding to existing and new channels / products.
• Build effective relationships with clients, business sponsors, product partners, operations, technology, and change teams.

To be successful you will need:

• Communication: communicates clearly in writing and verbally; adapts messages for different audiences.
• Stakeholder engagement: builds effective working relationships with stakeholders, including clients and third parties.
• Data to insight interprets complex / large datasets into actionable insights and effective visuals.
• Collaboration & delivery: plans and organizes work; manages time and priorities across multiple deliverables.
• Problem-solving: analytical and creative thinking; remains effective under pressure.
• Influencing & decisions negotiates appropriately; makes sound decisions within remit with integrity.
• Ownership: works independently with clear ownership and accountability.
• Adaptability & inclusion: values diverse perspectives; supports delivery across time zones.
• Governance & reporting: follows governance requirements; supports set-up / closure aligned to Group standards.