Job Description

• Full-time, 12 month fixed term position at HEW 8 level
• Parramatta South campus with flexible working arrangements.
• Salary: $120,754 – $134,051 plus 17% Super & Leave Loading.

Lead complex business analysis that turns organisational needs into practical, strategically aligned solutions.

The Opportunity

You will support the delivery of strategic operational initiatives by analysing current and future business needs across processes, systems, structures, data and reporting. You will identify opportunities to optimise processes and ensure proposed solutions align with the University’s strategic objectives.

You will lead workshops, interviews and stakeholder engagement activities to gather, document and validate complex requirements. You will assess interdependencies and change impacts, prepare feasibility assessments and use cases, and develop business cases that clearly articulate objectives, benefits, costs and risks.

You will contribute to testing, validation and implementation activities to ensure solutions meet business needs and deliver their intended benefits. You will also provide task allocation, mentoring and quality oversight to Business Analysts, supporting consistent and high-quality analysis across projects and portfolios.

What Success Looks Like:

• Complex current and future state requirements are clearly documented across processes, systems, structures, data and reporting.
• Stakeholders share a clear understanding of business requirements, dependencies and change impacts.
• Business cases and feasibility assessments enable informed, evidence-based decision-making.
• Solutions are effectively tested, validated and transitioned into operation.
• Business Analysts receive effective mentoring, direction and quality oversight.

Please refer to the Position Description for full details.

About You

• A degree in Business, Information Technology or a related field, combined with extensive business analysis and improvement experience in complex environments.
• Demonstrated ability to assess and document current and future state processes, systems, data, structures and reporting.
• Strong analytical, numerical and problem-solving skills, with proficiency in SQL, Excel and ServiceNow PPM or an equivalent tool.
• High-level communication, consultation, negotiation and stakeholder engagement skills, with the ability to present complex information clearly.
• Experience supervising staff, managing workloads and mentoring analysts to deliver consistent, high-quality outputs.

Benefits

We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

• Position Enquiries: Direct to Kurt Watts, Senior Lead, Organisational Effectiveness via K.Watts2@westernsydney.edu.au. Please include the job reference code
• REF1871W.
• Closing Date: 11:59pm, Wednesday 7th October 2026
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Belonging at Western

We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au.

About Western

This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.