You will be part of a workplace where you feel you belong.
RACV is continuing an exciting transformational journey that is revolutionising the way we work and the products and services we offer our members and customers into the future.
Reporting to the BA Team Leader, the Senior Business Analyst (Senior BA) plays a critical role within the Program Management Department. This role will support the newly established Squad to deliver strategic initiatives that enhance RACV’s insurance products, member experiences, operational processes and business outcomes.
As an experienced Senior BA, you will lead and drive business analysis activities within an Agile/Scrum squad environment, working closely with Product Owners, Scrum Masters, Business SMEs, Technology teams and Delivery partners. You will collaborate with stakeholders from Discovery through to Planning and Delivery, working across projects and squads to support broader Insurance domain priorities.
While the BA Practice Team Leader provides direction and leadership, the Senior BA is expected to be a self-starter and maintain a proactive approach when engaging with the business. As we invest in your career and development, you will have the opportunity to coach and support other members of the BA Practice.
You’ll thrive in a collaborative, people-centered organisation where members are at the heart of everything we do. You’ll bring:
Why work for RACV?
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Become part of an iconic, purpose-driven organisation that gives you the chance to challenge yourself, with rewarding work and opportunities that create an impact beyond your role.
Join RACV if you want to help improve lives in the areas of home, energy, motoring & mobility, and leisure. Your personality will be welcomed, and you’ll work with people who care, in a role where you can make a difference and have room to grow.
Whether you’re providing roadside assistance to those in need, installing smart solar solutions, creating memorable experiences at our clubs and resorts, or designing products and services in one of our two corporate offices — we have people and policies to support you, and benefits you’ll use.
The journey so far
Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. We’re famous for not letting people down and we’re not about to stop.
Our values — innovation, accountability, care, and team — guide us to ensure we’re there for our customers, members, and our wider community.
As Victoria’s largest member organisation, we advocate on issues on behalf of our over 2.2 million members. We partner with organisations that are improving lives. Together we are making communities stronger.
We’re proud to offer the kind of opportunities only a diverse business can provide. If you’re interested, we’re looking for the best and brightest minds to join the next chapter.