PCCW

Senior Business Analyst

PCCW  •  Foshan, CN (Onsite)  •  18 days ago
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Job Description

Job Responsibilities

  • Serve as a key member in driving business process transformation and operational excellence (OE) initiatives.
  • Leverage digital tools and technologies, including SQL, RPA, Python, and Power Apps, for automation repetitive tasks and manual commission calculation workflows, data consolidation & performance analysis processes.
  • Adopt AI-driven solutions to improve team productivity and operational efficiency in daily activities.
  • Develop ETL process to implement BPM data models supporting advanced analytics with data driven decision making capabilities.
  • Design, develop, and enhance management reports and dashboards using data visualization tools to support decision-making and business performance reviews.
  • Collaborate closely with IT teams and business users to deliver monthly commission processing efficiently, ensuring compliance with agreed service level agreements (SLAs) and quality standards.

Required Skills

Hands-on experience in delivering business transformation projects and process improvement initiatives.

Strong technical expertise in SQL, Robotic Process Automation (RPA), Python programming, and Microsoft Power Apps for business process automation and system enhancement.

Relevant working experience in the telecommunications industry is an advantage.

A team player and able to communicate with people at all levels

PCCW

About PCCW

PCCW Limited is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited*, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated solutions employing emerging technologies to assist enterprises in transforming their businesses. HKT has also built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, fintech and healthtech services to deepen its relationship with customers.

PCCW owns a fully integrated multimedia and entertainment group in Hong Kong engaged in the provision of OTT video service locally and in other places in the region. Through HK Television Entertainment Company Limited, PCCW also operates a domestic free TV service in Hong Kong.

In addition, PCCW holds a stake in Pacific Century Premium Developments Limited and other overseas investments.

PCCW is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023.

*HKT Limited is a company incorporated in the Cayman Islands with limited liability.

Listing and trading

PCCW shares are listed on The Stock Exchange of Hong Kong Limited (SEHK: 0008) and traded in the form of American Depositary Receipts on the OTC Markets Group Inc. in the US (Ticker: PCCWY).

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
Unknown
Website
pccw.com
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