Kia ora!
Help shape the future of travel by solving complex business challenges that influence how millions of customers experience every journey.
At Air New Zealand, we're on an accelerated journey to become the world's leading and most respected digital airline. As we raise the bar and modernise platforms, products and capabilities that power our business, we're looking for an experienced Senior Business Analyst to help solve complex challenges, influence strategic decisions, and deliver meaningful outcomes for our customers and people.
This is a permanent, full-time opportunity based across any of our Auckland offices.
The opportunity sits at the intersection of strategy, business change, technology and operations. You'll play a critical role in helping teams navigate complexity, unlock value, and shape future capabilities that enable a more connected, digital and customer-centric airline.
As an Agile airline, and the first organisation globally to adopt agility at enterprise scale within aviation, our priorities continually evolve to align with strategic objectives. That means opportunities to contribute across a wide range of high-impact initiatives beyond these programmes as business needs change.
With a strong reputation for culture, service and innovation, Air New Zealand continues to be recognised as one of New Zealand's most attractive employers. Join us and help shape solutions that support millions of customer journeys every year.
Success in this role means enabling better decisions, accelerating delivery, and delivering measurable value for our customers, our people and the business.
Experience in one or more of the following would be advantageous:
If you meet the majority of the criteria and are excited by the opportunity, we'd love to hear from you.
Ready for take-off?
If you're energised by complexity, motivated by solving meaningful business problems, and excited by the opportunity to influence the future of an iconic New Zealand organisation, we'd love to hear from you.
Bring your curiosity, analytical thinking and passion for creating value, and help shape the next chapter of Air New Zealand's transformation journey.
Applications close 29/09/2026.
If we identify our ideal candidate(s) before the advertised closing date, we may close applications early, so we encourage you to apply as soon as possible.
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.
If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
Kia Ora, Ni Hao, Gidday, konnichiwa, Talofa, Bula, Hello and Welcome to Air New Zealand, your journey starts here.
Air New Zealand is one of the world's leading airlines, known around the world, not just for our name and our innovation but also for our reputation. We are recognised as "New Zealand's Most Reputable Organisation" for our strong leadership, customer service orientation, innovation, brand, corporate values, and our role as a strong ambassador for New Zealand. Each year we make sure our passengers who fly to, from and within New Zealand enjoy our uniquely Kiwi way of doing things.
At Air New Zealand, we are all about people. Ambitious, helpful, proud, down-to-earth, caring people, who look after the needs of more than 13 million people every year. We look at ways of making the experience better for our customers and allowing people to experience our New Zealand.
Our people drive us to be among the world's best, frequently winning awards in all aspects of our operations, testament to the Air New Zealanders living this culture daily, in the way they deliver customer experience. Whilst it's led from the top, it is delivered by thousands of people, constantly doing things that make a big difference!
