
Title: Senior Business Analyst
State Role Title: Management Analysts
Hiring Range: $70,000 - $76,000 Commensurate with Experience
Pay Band: 4
Agency: Department of Taxation
Location: Westmoreland
Agency Website: https://www.tax.virginia.gov/work-with-us
Recruitment Type: General Public - G
The Virginia Department of Taxation (Virginia Tax) is seeking two Senior Business Analysts to assist their Tax Processing section. You would become part of a dedicated team that provides analytical support to enhance the Agency’s tax return processing and payment systems. As a member of this team, you will support systems that are the foundation of Virginia Tax’s core operations. Team members support online services applications as well as the data capture of paper returns and payments. They are responsible for the processing of over 14 million tax returns and 8 million payments which, help ensure refunds are issued timely and critical Government operations, such as education, public safety, and programs for those in need, received the necessary funding.
As a Senior Business Analyst, you will help ensure our systems are operating as designed, are efficient, and are meeting the taxpayer’s needs and expectations.
Join Virginia Tax and improve our tax return processing systems and activities by:
Providing senior level functional and analytical system support
Developing complex business requirements for system improvements
Performing business system analysis and problem solving
Ensuring system changes are working per design
Participating in Agency projects
Developing and maintaining documentation
The hiring range is $70,000 - $76,000 based on experience and skill level
This position is located in Richmond, VA at our Westmoreland Street location.
This position may be eligible to telework up to 2 days a week after 6 months.
As a member of the Virginia Tax team, you can expect additional benefits such as:
At Virginia Tax…
We are dedicated, resourceful individuals who strive to exceed our customers’ expectations. Not only do we serve the public, we are the public. We are a part of a community that cares about and celebrates each other, who promote opportunities for growth within a stable environment, and support a healthy work-life balance.
What we do matters. So do you.
Considerable experience working in a time-sensitive work environment supporting public-facing online programs
Considerable experience providing business and functional support to online electronic commerce systems
Strong ability to analyze and develop a detailed understanding of a complex online application system
Strong analytical and problem-solving skills
Experience writing business requirements for online programs that support public users
Strong communication skills, verbally and in writing
Advanced experience or knowledge in the area of business analysis, process management, business management or related fields
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
All Virginia Tax employees must be current with filing their tax returns ensuring they were filed in compliance with established laws, rules and regulations.
Selected candidate(s) will be required to consent to and successfully pass a background investigation which includes fingerprint-based criminal history, tax compliance, and DMV driving record (if applicable) checks.
The selected candidate will be prohibited from performing tax or accounting services for compensation during or outside business hours.
Virginia Tax is an equal opportunity employer that values diversity in the workforce. All qualified applicants are afforded equal opportunities without regard to race, sex, color, national or ethnic origin, religion, genetics, age, veteran status, political affiliation, or disability.
Reasonable accommodations are available to applicants with disabilities, if requested, during the application and/or interview process. If accommodations are needed, please contact Human Resources at (804) 786-3608.
Virginia Tax participates in E-Verify.
Consideration for an interview is based solely on the information within the application and/or resume’.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Name: Virginia Tax Talent Acquisition Team
Phone: 804-786-3608
Email: hroffice@tax.virginia.gov

The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.