Job Description

• Employment Type: Full Time (35 hours per week), 12-Month Fixed Term Contract
• Remuneration: Level 9: From $153,933 + 17% superannuation + leave loading
• Location: UNSW Kensington Campus, NSW (hybrid)

About UNSW

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Why Your Role Matters

The Senior Business Analyst leads complex business analysis activities primarily in support of the UNSW India Program, with a focus on the student journey & experience. Working closely with both professional and academic staff, the role is responsible for student journey business needs, processes, and data requirements to ensure solutions are practical, scalable, and aligned with UNSW’s strategic objectives.

The role influences business and technology decisions, supports the enablement of teaching and learning for transnational education ventures.

The Senior Business Analyst reports to the BA Manager and has no direct reports.

Key Responsibilities:

• Undertake business analysis activities for transnational education, supporting the definition and delivery of student journey related processes and systems.
• Partner with academic and professional staff to identify, analyse, and document transnational education venture business needs aligned to UNSW’s strategic objectives.
• Plan, prepare and facilitate workshops to define scope, elicit requirements, and build stakeholder alignment across University and Program teams.
• Support the development of scope briefs and contribute to business cases and options analysis.
• Translate business needs into clear requirements and user stories, ensuring traceability through to delivery.
• Develop solution briefs outlining proposed approaches, process impacts, and data requirements.
• Design and document work plans for your assigned deliverables.
• Build strong stakeholder relationships and collaborate with technology and delivery teams to ensure fit-for-purpose outcomes.
• Identify, document and actively manage dependencies across streams, escalating risks and issues where resolution is needed.

Who You Are:

• You bring strong experience as a Senior Business Analyst within higher education institutions or other complex institutions.
• You have experience delivering business analysis across large, complex organisations and leading strategically significant initiatives.
• You are experienced in establishing work plans and driving to deliver them to agreed quality standards and timeframes with limited day to day direction.
• You are experienced in requirements elicitation, solution design, data analysis, and stakeholder engagement, and are comfortable working in structured delivery environments.
• You communicate and facilitate effectively with academic staff, professional teams, technical specialists, and senior stakeholders, bringing strong analytical, critical thinking and problem-solving skills.
• Relevant tertiary qualifications and familiarity with enterprise systems are desirable.

For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible working options.
• Career development opportunities.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply: Submit your CV & a succinct 1-2 page cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) by 11:55pm Sunday 13 September 2026. Please note UNSW reserves the right to close advertisements before this date. Please ensure you apply as soon as you are able.

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments
• Compliance with the necessary combination of these checks is a condition of employment at UNSW.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.