Medibank

Senior Business Analyst

Medibank  •  $250k/yr  •  Onsite  •  14 hours ago
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Job Description

Help deliver critical technology improvements for a leading healthcare organisation

We are seeking a capable and driven Technical Business Analyst to support two important technology initiatives within Connected Health.

This role will suit an experienced BA who can work across business, technology and security teams to understand complex systems, define requirements and support practical solutions. You will bring structure to ambiguous problems and help progress work that strengthens resilience, improves operational capability and supports the protection of sensitive healthcare information.

About the role


You will contribute across two technology workstreams, partnering with a range of stakeholders to:

  • Capture and document current-state capabilities, risks and dependencies.
  • Translate business and technical needs into clear requirements and actionable delivery items.
  • Understand data flows, APIs, integrations and downstream system impacts.
  • Support solution design, backlog refinement and delivery planning.
  • Facilitate stakeholder workshops and help align teams on priorities and outcomes.
  • Develop clear documentation, reporting and governance artefacts.
  • Support testing and validation activities, including UAT.
  • Track delivery progress, risks, dependencies and remediation actions.


One stream will focus on improving the organisation’s capability to capture, manage and respond to customer feedback. The other will involve analysing identified technology and security risks, documenting remediation options and supporting implementation planning.

About you

You are a technically confident Business Analyst who enjoys working in complex environments and can move comfortably between business objectives and technical detail.

You will bring:

  • Experience delivering complex platform, SaaS, data or integration initiatives.
  • Strong process-mapping and requirements-definition skills.
  • The ability to interpret APIs, integration patterns and data flows.
  • Experience working with security, engineering and business stakeholders.
  • Confidence translating technical risks and findings into practical remediation activities.
  • Experience supporting agile delivery, backlog development and UAT.
  • Strong written and verbal communication skills.
  • A structured, outcome-focused approach and the ability to manage multiple priorities.


Experience in healthcare, customer experience technology or security-related initiatives will be highly regarded.

Contract details

  • Duration: initial 6 month engagement
  • Day rate: $1,000 inclusive of superannuation
  • Working style: Cross-functional role supporting business, technology and security teams


If you are a high-performing Technical BA who brings clarity to complex challenges and can help teams turn issues into practical outcomes, we would like to hear from you.

Medibank

About Medibank

At Medibank we are motivated by improving the health of all Australians and the health of our members. We are passionate about building a better health system that is centred on people, and sustainable in the long term.

Medibank’s core business is the underwriting and distribution of private health insurance policies through our two brands, Medibank and ahm.

We also provide a range of integrated healthcare services to our private health insurance policyholders, government, corporate and other retail customers.

Medibank’s headquarters are in Melbourne, Victoria, with operations throughout Australia.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Victoria, AU
Year Founded
Unknown
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