We are seeking a capable and driven Technical Business Analyst to support two important technology initiatives within Connected Health.
This role will suit an experienced BA who can work across business, technology and security teams to understand complex systems, define requirements and support practical solutions. You will bring structure to ambiguous problems and help progress work that strengthens resilience, improves operational capability and supports the protection of sensitive healthcare information.
You will contribute across two technology workstreams, partnering with a range of stakeholders to:
One stream will focus on improving the organisation’s capability to capture, manage and respond to customer feedback. The other will involve analysing identified technology and security risks, documenting remediation options and supporting implementation planning.
You are a technically confident Business Analyst who enjoys working in complex environments and can move comfortably between business objectives and technical detail.
You will bring:
Experience in healthcare, customer experience technology or security-related initiatives will be highly regarded.
If you are a high-performing Technical BA who brings clarity to complex challenges and can help teams turn issues into practical outcomes, we would like to hear from you.

At Medibank we are motivated by improving the health of all Australians and the health of our members. We are passionate about building a better health system that is centred on people, and sustainable in the long term.
Medibank’s core business is the underwriting and distribution of private health insurance policies through our two brands, Medibank and ahm.
We also provide a range of integrated healthcare services to our private health insurance policyholders, government, corporate and other retail customers.
Medibank’s headquarters are in Melbourne, Victoria, with operations throughout Australia.