Job Description

• Employment Type: Full time, continuing position.
• Remuneration: Level 9 – from $153,933 + 17% superannuation and leave loading.
• Location: Kensington, NSW (Full time on-site role)

About the Role

Operating within the Enterprise Data Office (EDO), the Senior Business Analyst leads high-impact analysis across University-wide projects, partnering with senior stakeholders to deliver scalable data solutions aligned with UNSW’s strategic goals. The role defines business requirements, optimizes processes, and shapes data strategy to deliver practical institutional outcomes.

As an influential advisor on business and tech decisions, the role mentors junior analysts and elevates analysis standards across UNSW.

Reporting to the Director of Data Transformation, this position carries no direct supervisory responsibilities.

Role and Responsibilities

The successful applicant will possess and have experience in:

• Lead end-to-end business analysis for complex, enterprise-level initiatives, driving problem identification, business case development, solution design, validation of testing inputs & outputs and post-implementation reviews.
• Interpret complex data and analytics to identify key insights, translating technical findings into clear, compelling narratives that inform stakeholder decision-making.
• Partner with senior stakeholders to define strategic requirements, assess impacts, and align business and technology outcomes with broader institutional goals.
• Design "as-is" and "to-be" process models and solution architectures across multi-system data domains and functional units.
• Collaborate with technical teams, solution architects, and testers to guide options analysis, feasibility studies, and robust user acceptance testing.
• Establish business analysis standards, toolsets, and quality practices while mentoring peer analysts across project workstreams.
• Identify and shape opportunities to use generative AI and automation to improve the quality, consistency and timeliness of reporting and other business processes.
• Ensure all activities strictly comply with University values, Code of Conduct guidelines, and health, safety, and risk management standards.

About You

• Tertiary qualification in a relevant discipline combined with extensive experience as a Business Analyst leading strategic, enterprise-scale initiatives within large, complex environments.
• Proven track record operating across varied delivery frameworks (Agile, Waterfall, Hybrid), with high-level expertise in process mapping, data analysis, requirements elicitation, and solution evaluation.
• Strong background in business case development, vendor selection, procurement processes, and the implementation of enterprise platforms, CRMs, ERPs, or integration systems.
• Advanced analytical and problem-solving capabilities, with demonstrated leadership in mentoring peer analysts and elevating quality standards across delivery teams.
• Exceptional communication, negotiation, and facilitation skills, enabling effective collaboration with diverse groups from technical teams to executive sponsors.
• Experience delivering data discovery or information governance initiatives. Confidence using generative AI tools such as ChatGPT to support analysis and delivery.
• Demonstrated experience integrating large language models into automated workflows, particularly to improve reporting quality and delivery time, will be highly regarded.
• Experience with agentic AI frameworks, orchestration tools or reusable agent workflows, such as Hermes Agent or equivalent, would be advantageous.
• Working knowledge of emerging AI capabilities and their business applications, with the ability to identify opportunities for AI-driven innovation and contribute to the assessment, adoption, and governance of AI-enabled solutions.
• Advanced proficiency in Jira and MS Suite of products with proven experience leveraging these platforms to manage requirements, document business processes, facilitate stakeholder engagement, maintain project artefacts, and support Agile and hybrid project delivery environments.
• Thorough understanding of safety standards (both physical and psychosocial), institutional values, and compliance policies in line with organizational guidelines.

For further information on the role & responsibilities, please refer to the Position Description

How to Apply: Submit your CV & cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the ) before Sunday 16 August 2026 by 11:55pm.

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Flexible Working Options (work from home, flexible hours etc)
• Additional 3 days leave during December festive period.
• Career development opportunities
• Up to 50% discount on UNSW courses
• Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
• Discounts and entitlements (retail, education, fitness passport)

Job queries contact: Tai James, Talent Acquisition Partner

E: tai.james@unsw.edu.au (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

Pre-Employment Checks

Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:-

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.