ACC is a trusted and high-performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.
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We have an opportunity for a technically strong Senior Business Analyst to join the BA Practice in Change Delivery, with a focus on platform initiatives however you will be part of a wider practice and may be required to support non-technical programmes over time. You’ll work across business and technology teams to translate complex platform, process, data, integration and operational needs into clear, practical delivery outcomes.
You will support change across ACC’s platform and systems environment, including Oracle Cloud, ERP/SCM, Redwood, platform modernisation, stability, compliance and service improvement work. This hands-on role will help bring structure and clarity from discovery through design, build, test, implementation and transition to business as usual.
This is a permanent full-time opportunity, within the Change Delivery team, based in Wellington, for someone who enjoys working across both business and technology domains, can navigate ambiguity with confidence, and wants to contribute to a supportive and maturing BA practice.
Lead business and technical analysis for platform initiatives from discovery through to implementation.
Define problems, scope, requirements, options, dependencies, risks, impacts and success measures with business and technology stakeholders.
Translate business needs into clear requirements, user stories, acceptance criteria, process maps, data considerations and decision-support material.
Support Oracle design discussions by connecting business process needs with platform capability, configuration, integration and operational considerations.
Assess impacts across processes, roles, reporting, data flows, controls, compliance, user experience and downstream systems.
Work with Architects, Oracle, Service Now and cloud specialists, vendors, testers and delivery teams to maintain traceability through design, build, test and implementation.
Support backlog refinement, delivery planning, UAT preparation, defect triage and implementation readiness in Agile, waterfall or hybrid environments.
You’ll be an experienced Senior Business Analyst who is confident working in complex enterprise platform environments and comfortable translating technical information into clear business language.
To be successful in this role, you will bring:
Significant BA experience in complex technology or integrated platform environments.
Experience with Oracle platform initiatives, such as Oracle Cloud, ERP, SCM, Redwood, upgrades, migration or platform enhancement work is advantageous.
Strong requirements, process, data, reporting and integration analysis skills.
Confidence working with Architects, technical teams, vendors, testers, Product Owners and business SMEs.
Strong facilitation and communication skills, including use of Jira and Confluence to support delivery.
Our BA Practice is a supportive community focused on lifting the quality, consistency and impact of business analysis across ACC’s change portfolio. This role is a chance to apply your technical BA strengths to important platform change while contributing to shared learning and practice maturity.
At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:
Employee networks to support our colleagues from diverse backgrounds.
The option to explore flexible working that suits your needs and ours.
The appointing salary for this role will sit between $101,287 and $131,077 and we offer an additional 9% superannuation contribution. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like no mandatory employee contribution, optional life and income protection insurance, and the flexibility to change to a locked plan at any time, ensuring your financial security now and in retirement.
Please attach your CV and cover letter telling us why you would be a great fit for this role, including the Oracle platform, technical business analysis, or enterprise technology delivery experience you would bring.
Applications close at 11:55 pm Sunday, 9 August 2026 Please note that if a suitable candidate is identified during the advertising period, we may progress screening and interviews before the closing date.
Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email HRHelp@acc.co.nz quoting the Job Identification number next to the role title.
ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career.
There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster.
As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces.
As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.
