Job Description

Classification: Contract
Contract Length: 12 months
Location: Nashville, TN

The Senior Business Analyst position reviews, analyzes, and evaluates business systems and user needs of applications/products supported by the Payment Compliance Solutions team. Leverages analysis to recommend system and business process modifications to support business strategies through the purchased or in-house developed software. Writes detailed description of business goals, user needs, technology solution functions, and steps required to develop or modify those solutions. Requires detail knowledge of requirements gathering and documentation practices, as well as software development methodologies. Communicates requirements to software developers and assures that the designed solution will meet business and user needs. Works with business users to resolve conflicting requirements. This position will, work with project managers and scrum masters to develop timelines and manage project risks, assist in the development of quality assurance test plans, and help develop end user documentation.

This position would support Payment Compliance Solutions software development, to gather and document use cases and feature requirements. Must work with project team of developers/QA analysts on features, enhancements, and fixes as required. Will serve as 2nd tier escalation point for issues related to system functionality. This position requires a strong background in gathering requirements.

Responsibilities:

• Independent, innovative, creative, self-managing individual with the ability to succeed with only general directions.
• Creates a joint vision for IT solutions by maintaining strong relationships with business unit and Solution Leader and assists in preparing and presenting the value proposition or business case.
• Creates deliverables independently or with BA team and manages approvals. Provides functional guidance on specific project deliverables
• Provides expertise in process design and provides leadership in communicating requirements to product development, testing, and education/training.
• Builds strong and diverse network of relationships with various stakeholder groups. Identifies impact to other solutions or projects, and works with other BAs and stakeholders to identify options and recommendations.

Requirements:

• Requires a bachelor's degree in area of specialty and 6-8 years of experience in the field or in a related area.
• Familiar with a variety of the field's concepts, practices, and procedures.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Performs a variety of tasks.
• Leads and directs the work of others.
• A wide degree of creativity and latitude is expected.
• Typically reports to a manager or head of a unit/department.