Job Description

Welcome Home!

We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation.

Where Business Needs Meet Technology Solutions.

As a Senior Business Analyst, you'll play a key role in delivering technology solutions that drive business success. You'll be responsible for process and information modeling, business architecture documentation, requirements analysis, and functional test planning for mid- to large-sized projects. Partnering with business stakeholders, Information Technology teams, and vendors, you'll help translate business needs into sustainable, scalable solutions that support strategic objectives.

Led by the Manager, IT Business Solutions, this opportunity suits a collaborative and strategic Business Analyst who enjoys solving complex business challenges, building strong stakeholder relationships, and influencing solutions from concept through delivery.

Ready to make an impact in a new role? Here’s how:

• Partner with Solution Owners to create business roadmaps and ensure projects achieve business outcomes and deliver sustainable solutions.
• Partner with Project Managers to develop business cases, project scopes, project management plans, estimates, risk assessments, and other project documentation.
• Research, assess, and validate proposed solutions against business requirements to ensure business needs are met.
• Lead requirements elicitation, analysis, documentation, and communication for functional and non-functional requirements (Waterfall projects).
• Create and maintain product backlogs or partner with Product Owners to refine and prioritize backlog items (Agile projects).
• Support project testing through test planning, test case creation, and test execution.
• Partner with business stakeholders to support vendor evaluation and selection.
• Provide leadership and mentorship to other Business Analysts by setting priorities, assigning work, and guiding deliverables.
• Develop effort estimates for your own work and the work of other Business Analysts.
• Measure the achievement of project objectives during project assessments.
• Facilitate workshops to design and model business processes, information, roles, and other business architecture elements.
• Present business architecture designs to technical and business audiences.
• Manage and resolve conflicts related to business architecture, escalating issues as appropriate.

We’re looking for:

• Bachelor's degree or diploma in Business Analysis, Information Technology, Management Information Systems (MIS), Computer Science, Business Administration, Commerce, or a related field. Completion of the Ivey HBA program is considered a strong asset, along with professional certifications such as CBAP, BABOK, IIBA, or Certified Professional Facilitator (CPF).
• Five to eight years of experience in business analysis, technology, consulting, or a related field, preferably within a retail, wholesale, distribution, or consumer-facing organization.
• Experience supporting retail business functions such as merchandising, supply chain, inventory management, store operations, customer experience, or enterprise business systems is preferred.
• Demonstrated ability to bridge business strategy and technology delivery, with a strong understanding of how operational processes, customer needs, and technology solutions intersect in a retail environment.
• Strong understanding of business analysis methodologies, business process modeling (BPMN 2.0), information modeling, and business architecture practices.
• Experience working in both Agile (Scrum) and Waterfall project environments.
• Strong analytical, problem-solving, organizational, and time management skills.
• Strong written communication skills, with the ability to produce both formal and informal documentation.
• Strong verbal communication skills with the ability to communicate effectively with technical and non-technical audiences.
• Excellent stakeholder management, relationship-building, and facilitation skills, with experience collaborating across cross-functional teams and with stakeholders at all levels of the organization.
• Experience delivering business and technology projects of varying size and complexity while meeting timelines and quality expectations.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, adaptable, and results-oriented, with the ability to work independently and collaboratively in a changing environment.
• Ability to balance business risk, cost, and value when recommending solutions.
• Experience working with Commercial Off-the-Shelf (COTS), Cloud, and Software-as-a-Service (SaaS) solutions, including partnering with external vendors.
• The ability to be onsite three days a week at our corporate office in St. Jacobs, to accommodate our hybrid working model.

How we’ll make you feel at Home

Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:

• The expected starting salary range for this role is $82,100 - $114,900; the final offer will reflect relevant skills and experience.
• Eligible for the annual bonus program.
• Comprehensive Benefits Program including:
• Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
• Defined Contribution Pension Plan with Company Match, and choice of contribution level.
• Group RRSP.
• Discount at our Corporate Retail Store in St. Jacobs.
• Home & Auto Insurance discounts.
• Competitive vacation time.
• Personal and sick time.
• Employee Discount Program through Venngo WorkPerks.

This job posting is for an existing vacancy within our organization.

Bring your unique skills, thrive with interesting and challenging work, and experience what it’s like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future.

Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.

Canadians call us Home Hardware. We call it Home.

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