-
Work directly with diverse stakeholders (Board of Directors, Project
Managers, Technical Teams, and internal/external clients) to gather, analyze,
and clarify requirements.
-
Synthesize
requirements into comprehensive Business Requirement Documents (BRD), Software
Requirement Specifications (SRS), and relevant business artifacts.
·
System Design &
Modeling:
-
Build detailed use cases,
user stories, activity diagrams, data flow diagrams, and other advanced
business models.
-
Define business rules and
constraints, mapping them efficiently into technical designs.
·
Requirement Management &
Traceability:
-
Manage requirements throughout the
entire project lifecycle, ensuring absolute traceability from high-level
business goals down to specific test cases.
-
Support User Acceptance Testing
(UAT) and System Integration Testing (SIT) by assisting in test case
development and verification to ensure the final product aligns perfectly with
business goals.
·
Strategic Thinking & Process
Optimization:
-
Shape the functional and business
frameworks for advanced AI Virtual Assistants.
-
Propose process improvements,
optimize user experience (UX), and contribute to the business development
roadmap.
·
Cross-functional Collaboration:
-
Explain intricate business rules
to the engineering team while effectively communicating technical solutions
back to C-level executives and stakeholders using business-friendly language.
-
Bachelor’s degree or higher
in Economics, Information Technology, Management Information Systems (MIS), or
related fields.
-
Professional certifications
such as CBAP, CCBA, or PMI-PBA are considered a strong advantage.
-
Minimum of 5 years of
experience as a Business Analyst or in equivalent roles within the technology
or automotive sectors.
-
Major Plus:
Solid experience working on AI, Data Platforms, IoT, or highly complex
foundational systems.
-
Proven experience working
with software products, mobile applications, or integrated hardware systems.
-
Deep understanding of the
Software Development Life Cycle (SDLC), Agile/Scrum methodologies, and
large-scale software development processes.
-
Mastery of elicitation
techniques (workshops, interviews, document analysis, etc.).
-
Proficiency in system
modeling methodologies and tools: BPMN, UML, ERD, Use Cases.
-
Hands-on capability in
UI/UX wireframing and prototyping using Figma.
-
Strong technical writing
skills with the ability to draft clear, logical, and structured documentation
for both business and technical audiences.
-
Exceptional communication,
negotiation, and persuasion skills, with the confidence to present effectively
to C-level executives.
-
Strong analytical,
problem-solving, and logical thinking mindset.
-
Knowledge of AI, Machine
Learning, NLP, and Chatbot/Voicebot ecosystems is highly preferred.
-
Proficiency in English
(good reading comprehension and professional communication skills).

VinFast - a member of Vingroup – envisioned to drive the movement of the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability that boasts up to 90% automation in Hai Phong, Vietnam.
Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. Learn more at: https://vinfastauto.com.