Job Description

About the Opportunity

Job Type: PermanentApplication Deadline: 10 July 2026

Title Senior Business Analyst

Department FIL India Technology - GPS Technology – Distributions Data and Record Keeping Platforms

Location Gurgaon, India

Level Grade 3

About Fidelity International

Fidelity International offers world class investment solutions and retirement expertise. As a privately owned, independent company, investment is our only business. We are driven by the needs of our clients, not by shareholders. Our vision is to deliver innovative client solutions for a better future.

Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation. Above all else, we always put our clients first.

About your team

The Department is responsible for Pension administration, Data, Record Keeping and Transfer Agency systems of the Distributions offering. The core engine allows dealing, income distributions, payment processing, customer accounting and record keeping etc. There is interaction amongst various web teams which provide Instruction/Service triggers to invoke functional processing and deal creation; and also with various data and reporting platforms to fulfil their data needs. The dynamics of stake holder management are complex because the systems are being enhanced to meet the needs of various Business workstreams and Concurrent Projects.

About your role
Senior Business Analyst is responsible for leading a team of Business Analysts responsible for the analysis and evaluation of customer business problems and the development of solutions and working with the Stakeholders to meet business requirements also ensuring the product backlog capturing and maturity. Ensuring the team and downstream stakeholders understand the impact of changes. Should be able to ensure his/her team produces data dictionary; and document and understand Business processes offered by the Transfer Agency.

The successful candidate will take responsibility for addressing and supporting the UK and European business projects for new and existing products and functionality initiatives across our systems. The role will encompass the full spectrum of business analyst activities through the full project life cycle. Relationship management skills for the various business contacts for the area will be important to ensure a superior service to our clients is maintained.

Key Responsibilities

• Understand complex business issues and has the ability to understand the technical implications associated with business requirements
• Data Analysis and producing data mappings between various data and reporting platforms
• Acting as Data owners, understanding end to end journey from business as well as data perspective.
• Analysing the impact of upstream changes, in terms of data and communicating downstream impact as well.
• Understanding Data Lifecycle
• Creating Data Catalogues
• Writing User Stories and helping with solutions
• Leading Story walkthroughs and 3 Amigos sessions for the delivery teams
• Doing extensive data analysis, and deriving business insights from data.
• Handle a demanding work environment and maintain a very high level of deliverable quality
• Interact with all levels of the business community, seeking approval from all stakeholders of the projects
• Must be able drive solution discussions and produce solution design documents
• Define the scope of a business requirement, decide the approach and produce the specification.
• Drive the analysis effort from start to end for a given area keeping various stakeholders in the loop and getting approvals/sign offs from them.
• Assess and ensure that the solution being delivered is fit for purpose.
• Obtaining agreement on business analysis deliverables and ensuring that they meet all the requirements of the business and tracking these across multiple systems groups
• Working with business leads within the team to identify, define, and clarify the scope / issues in terms of complex business/systems requirements.
• Functionality co-ordination across multiple system projects delivering common, re-usable functionality using service-oriented patterns
• Acting as a proxy customer with the development teams, facilitating open communication between the customer & development team
• Driving user acceptance criteria with the customer
• Co-ordinate with onshore-offshore UK/India business analysts. Work with onshore-offshore UK/India development teams
• Interact & work with third party partners and suppliers
• Stay abreast of key emerging products / industry standards in the Business Analysis arena
• Contribute to BA forum, lead process improvement initiatives
• Data Analysis and producing data mappings between various data and reporting platforms
• Analysing the impact of upstream changes, in terms of data and communicating downstream impact as well.
• Adept to leverage AI capabilities to efficiently perform Buainss Analysis and related activities

About you

• Strong SQL query writing skills, and be able to do in-depth data analysis.
• Acting as Data owners, understanding end to end journey from business as well as data perspective.
• Analysing the impact of upstream changes, in terms of data and communicating downstream impact as well.
• Creating Data Catalogues
• Writing API contracts in Swagger.
• Should have experience of dealing with multiple Stakeholders, covering different geographies
• Experience of business process re-engineering, analysis, user requirement gathering, gap analysis
• Data Analysis and producing data mappings between various data and reporting platforms
• Should have experience producing functional specifications documents (FSDs)
• Should have experience producing Solution Design Specifications by working closely with architects and developer community
• Ability to progress the analysis and drive decisions to close open issue through discussions with multiple stakeholders.
• Must be strong in translating business requirements to technical resources (internal and external) in supporting the project
• Delivery and results focused
• Strong customer awareness & business focus
• Strong documentation skills for requirements drafting as per SDLC or Agile methodology.
• Excellent inter-personal, communication, documentation, facilitation & presentation skills
• Ideally have experience of financial services, best practices & industry standards
• Ideally have experience of working with business modelling tools.

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.