Job Description

OUR PURPOSE IS ‘TO PROTECT’

WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE

Senior Business Analyst

• Permanent Full-time opportunity based in Sydney, Woonona or Speers Point
• Hybrid work arrangements | WFM flexibility available
• 5 weeks annual leave, 18 days sick/carers leave

About the role:

We are seeking an experienced Senior Business Analyst to join our Scheme Intelligence and Performance team.
In this role, you will be responsible for translating business needs into clear, intuitive and decision-ready Power BI dashboards and reports. Working closely with business stakeholders, actuarial, data science and business intelligence teams, you will turn complex data into meaningful insights that support strategic and operational decision-making across Coal Services.

Key responsibilities include:
• Leading the design, development and continuous improvement of Power BI dashboards and reporting solutions
• Engaging with business users and senior stakeholders to understand reporting requirements and business challenges
• Delivering trusted analytics, insights and visualisations that support decision-making at all levels of the organisation
• Driving best practice in data visualisation, user experience and report design
• Leading data validation, profiling and quality assurance activities
• Mentoring and supporting analysts to uplift capability and technical standards across the team
• Collaborating with actuarial, data science, business intelligence and IT teams to deliver high-quality reporting outcomes

About you:

Your education, experience and skills will include:

• Tertiary qualifications in Information Technology, Business, Statistics or a related STEM discipline
• Extensive experience in business analysis, business intelligence or data and analytics environments
• Advanced Power BI skills, including data modelling, DAX, dashboard development and user-centric report design
• Strong experience gathering requirements and partnering with senior stakeholders
• Experience translating complex datasets into meaningful business insights
• Experience mentoring or providing technical guidance to other analysts
• Strong communication and stakeholder engagement skills
• Experience using AI and LLM technologies to enhance analysis and reporting processes will be highly regarded
• Previous experience within workers compensation, insurance, personal injury or health-related industries will be highly regarded

What we offer:

• High performing, supportive team culture with an unwavering focus on helping workers recover from their injuries.
• 7.25-hour days, Monday to Friday
• 5 weeks annual leave
• 18 days personal leave & 3 days family and emergency leave
• Superannuation co-contribution scheme
• Professional Development days
• Reward and Recognition program to celebrate your success
• Retailer discounts through Smart Spending App
• Access to EAP and novated leasing

About us:
Coal Services is a Specialised Health and Safety Scheme that provides an integrated suite of services to help identify, assess, monitor, and control many risks inherent in the NSW coal mining industry. Our preventative and responsive services in the areas of workplace health and safety, workers compensation, emergency response and training help to deliver on our purpose, 'to protect'. Our purpose, vision and values are aligned to focus on the safety and health of our industry and its workers.

To learn more about Coal Services, visit us at https://www.coalservices.com.au/
Important information re: your application
• Permanent roles are open only to Australian and New Zealand Permanent Residents or Citizens. Visa holders with unlimited right to work in Australia will be considered for Fixed Term Contracts
• Successful applicants will be required to complete a background check (including criminal history and references) prior to commencement of employment
• We take our responsibility to protect the industry that we work in very seriously. Our People, Customers and Community safety and well-being are priorities for us
Please submit your cover letter and resume by 14 July 2026.

Applications may be shortlisted and progressed prior to the closing date.