Job Description

(This position is ONLY open to Thai nationals currently living in Bangkok, Thailand)

About GFT

GFT Technologies is an AI-centric global digital transformation company. We design advanced data and AI transformation solutions, modernize technology architectures and develop next-generation core systems for industry leaders in Banking, Insurance, Manufacturing and Robotics. Partnering closely with our clients, we push boundaries to unlock their full potential. With deep industry expertise, cutting-edge technology, and a strong partner ecosystem, GFT delivers responsible AI-centric solutions that combine engineering excellence, high-performance delivery and cost efficiency. Our team of 12,000+ technology experts operate in 20+ countries worldwide offering career opportunities at the forefront of software innovation.

We are looking for a Business Analyst to support initiatives in Trade Finance, Loans or Deposit domainswith strong experience in digital banking product design and delivery. In this role, you will lead business analysis initiatives, working closely with Product Owners, Designers, and Engineers to define and deliver banking solutions. You will act as a key bridge between business and technical teams, ensuring alignment across product backlogs, functional scope, and regulatory compliance – particularly in the APAC market. There is an opportunity to work onsite if requested.

Key Responsibilities

• Drive backlog management, refinement, and prioritization across multiple product streams
• Prepare detailed and validated user stories aligned with business requirements and team capabilities
• Participate in feature validation, estimation, and scoping with technical teams and stakeholders
• Contribute to release planning activities, ensure completeness of acceptance criteria and readiness for release sign-offs
• Facilitate desk checks and story walk-throughs with developers, QA, and designers
• Lead cross-squad discussions to ensure consistency in product features, integrations, and regulatory requirements
• Support conflict resolution, decision-making, and alignment across delivery teams without coercion
• Ensure alignment with organizational standards, documentation, and compliance processes
• Promote Agile best practices, continuous improvement, and servant leadership principles across the team
• Engage with business teams to understand and document current Standard Operating Procedures (SOPs) for Trade Finance, Loans, and Deposit functions
• Identify pain points and gather business requirements
• Maintain a strong business-level understanding of the domain (product-specific expertise is not required)

Required Skills & Experience

• Bachelor’s degree in Business, Information Systems, or related field
• 5+ years of experience as a Business Analyst, ideally in a digital banking or financial services environment
• Strong domain knowledge in retail banking products, including Loans, Credit Cards, Savings, Multi-Currency, and Current Accounts
• Proven experience designing and documenting banking product features and workflows
• Understanding of regulatory compliance in APAC for banking products
• Hands-on experience with JIRA, Confluence, and tools like MS Project or Trello for tracking and collaboration
• Solid grasp of Agile methodologies and frameworks – including backlog grooming, sprint planning, and retrospectives
• Strong communication, facilitation, and stakeholder management skills
• Able to translate complex business needs into actionable product features and documentation
• Familiarity with technical concepts and architectures relevant to product implementation

Nice to Have

• Background in digital banking transformation, fintech, or core banking system migration
• Experience working with engineering teams on Thought Machine, Temenos, Finastra, or similar platforms
• Knowledge of project management best practices, servant leadership, and stakeholder engagement frameworks
• Ability to support product roadmap discussions and business case development

What We Offer

• Competitive base salary
• A collaborative, diverse, and growth-oriented culture

Due to the high volume of applications we receive, we are unable to respond to every candidate individually. If you have not received a response from GFT regarding your application within 10 workdays, please consider that we have decided to proceed with other candidates. We truly appreciate your interest in GFT and thank you for your understanding.