Milestone Technologies, Inc.

Senior Business Analyst

Milestone Technologies, Inc.  •  Kochi, JP (Onsite)  •  28 days ago
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Job Description

Senior Business Analyst Detailed Job description:

● Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats

● Construct workflow charts and diagrams; studying system capabilities; writing specifications

● Improve systems by studying current practices, designing modifications

● Recommend controls by identifying problems, writing improved procedures

● Define project requirements by identifying project milestones, phases, and elements, forming a project team.

●Monitor project progress by tracking milestones; resolving problems; publishing progress reports; recommending actions

● Maintain user confidence and protect operations by keeping information confidential

● Prepare technical reports by collecting, analyzing, and summarizing information and trends

● Contribute to team effort by accomplishing related results as needed

● Conduct and coordinate financial, product, market, operational, and related research to support strategic and business planning within the various departments and programs of the client group

● Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making

● Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required, and presents findings of studies to client committees

● Perform daily, weekly and monthly reviews and analyses of current projects using operational metrics and reports

● Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes

● Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement

● Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues

Requirements:

● Bachelor’s Degree in the appropriate field of study or equivalent work experience

● Jira, Microsoft Access and/or SQL experience preferred

● Ability to impact operations and effect change without being confrontational

● Detail-oriented, analytical, and inquisitive

● Ability to work independently and with others

● Extremely organized with strong time-management skills

● User stories creation and tracking to meet the timelines

Minimal qualifications include:

  • A Bachelor's / master’s degree
  • 5-7 years of experience as a business analyst
  • Lead requirements gathering sessions with stakeholders for business, data, and AI projects.
  • Analyze, document, and translate business requirements into clear technical specifications.
  • Participate actively in data and AI project lifecycle, including planning, design, development, testing, and deployment phases.
  • Identify and analyze business processes and workflows, recommending improvements.
  • Familiarity with standard Business Analysis practices, tools, and best practices.

Milestone Technologies, Inc.

About Milestone Technologies, Inc.

Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.

We work with the world’s leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization.

Milestone is focused on building an employee-first, performance-based culture, and for over 25 years, we have demonstrated a history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.

Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Follow us on:

Facebook: https://www.facebook.com/MilestoneTechnologiesInc

Twitter: https://twitter.com/MilestoneTech

Blog: https://milestone.tech/blog/

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Fremont, California
Year Founded
1997
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