Job Description

Create your best future and join Westpac as a Senior Business Analyst

What’s the role?

You’ll join our Pacific Banking Technology team at a pivotal moment of transformation. In this permanent, full time role, you’ll work at the heart of major technology and controls uplift initiatives that are reshaping how Pacific Banking operates day to day.

You’ll partner closely with business, technology, risk and delivery teams to understand how things work today, imagine how they could work better tomorrow, and turn that thinking into clear, practical requirements. Your work will span systems, processes, controls and data across a complex banking landscape, helping improve resilience, service quality and operational confidence.

You’ll facilitate workshops, bring people together around shared understanding, and create analysis artefacts that genuinely move work forward. This is a role with breadth, visibility and real impact, with space to grow your solution thinking over time.

This is a permanent role based in Sydney / Warrane, Gadigal Country, with hybrid working available.

What do I need?

• Strong experience in business or systems analysis within complex enterprise or regulated technology environments, ideally financial services
• Proven ability to lead requirements discovery, process and impact analysis, and produce clear documentation for medium to large initiatives
• Solid understanding of systems integration, data flows, process design, controls and operational dependencies across complex application landscapes
• Experience supporting delivery through testing, implementation and transition into business as usual, using agile or structured methods and tools such as Jira and Confluence
• Confidence facilitating workshops and working with a wide range of stakeholders, from subject matter experts through to senior leaders

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee only mortgage rates
• Flexible work arrangements to help you achieve a greater work life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave
• Tailored learning and development opportunities to help your grow your career within the bank
• Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.

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