Parser

Senior Business Analyst

Parser  •  City of London, GB (Remote)  •  3 days ago
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Job Description

We are looking for an experienced Business Analyst to support a major airline integration and platform transformation programme.

The role will sit close to engineering, architecture, and delivery teams, helping bring structure, clarity, and control to a complex set of changes across airline integrations, customer-facing services, and third-party platforms.

This is a hands-on BA role suited to someone who is highly organised, comfortable working through ambiguity, and strong at documenting complex technical and business change.

Key responsibilities

  • Own and maintain clear, structured documentation across Confluence and related delivery tools.
  • Capture business, technical, operational, and stakeholder requirements.
  • Document decisions, assumptions, dependencies, risks, and impacts.
  • Support analysis of changes across airline integrations, digital platforms, and third-party services.
  • Work closely with architects and engineering leads to translate complex solution thinking into clear artefacts.
  • Help manage stakeholder communications and ensure impacted teams understand upcoming changes.
  • Track dependencies and potential breaking changes across multiple consuming platforms.
  • Support workshops, working sessions, and follow-ups with internal teams and external stakeholders.
  • Maintain a clear audit trail of what has changed, why decisions were made, and what teams need to do next.
  • Help reduce delivery risk by keeping teams aligned and information accessible.

Experience required

  • Experience in travel, airline, loyalty, or customer-facing digital platforms.
  • Strong experience as a Business Analyst in complex technology or transformation programmes.
  • Excellent documentation skills, particularly using Confluence and Jira.
  • Experience working with engineering, architecture, product, and delivery teams.
  • Comfortable operating in ambiguous environments where requirements and solutions evolve over time.
  • Strong stakeholder management and communication skills.
  • Ability to understand technical concepts and translate them into clear business-facing documentation.
  • Experience tracking dependencies, impacts, risks, and decisions across multiple workstreams.
  • Structured, detail-oriented, and able to keep momentum in fast-moving delivery environments.

Nice to have

  • Experience with API/integration-heavy programmes.
  • Experience supporting architecture or platform modernization work.
  • Previous experience in enterprise-scale environments with multiple stakeholder groups.

Location

London: hybrid (3 days in the office)

Some of the benefits you’ll enjoy working with us:

  • A highly competitive compensation package.
  • Medical insurance.
  • The chance to join an organisation with triple-digit growth that is changing the paradigm on how software products are built.
  • The opportunity to form part of an amazing, multicultural community of tech experts.

Come and join our #ParserCommunity.

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Parser

About Parser

At Parser we help organisations leverage on digital to advance their business strategy.

For us, creativity, talent, and passion are indispensable to succeed. This is why we are committed to building, nurturing, and empowering a diverse, multi-disciplinary environment, where every team member can grow professionally and achieve their ambitions, while helping our clients deliver amazing digital products.

Thanks to our flexible, distributed model of global operation and the high calibre of our experts, we have enjoyed triple digit growth over the past five years, creating amazing career opportunities for our people across 4 continents.

Our services:

- Digital Strategy & Transformation

We help you understand market trends, relevant technologies, and aligned with your business strategy we create your vision and set the digital direction. This enables you to focus efforts and integrate business and technology across your organisation.

- Digital Portfolio Management

Based on a clear vision and direction, we help you assess your position, execute your digital strategy and manage your portfolio. We do this by integrating a range of diverse business and technical practises, transforming your organisation in the process.

- Product & Service Development

We help you create new experiences by designing user journeys that bridge all of the relevant departments of your organisation. By harnessing our ecosystem of specialised talent, we can provide relevant and focused expertise on demand.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
London, GB
Year Founded
2018
Website
parserdigital.com
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