Job Description

Senior Business Analyst

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Location: New York, New Jersey US

Type: Full-time

Department: Financial Markets

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The role involves working closely with business stakeholders, technology teams, and program leadership to elicit, analyze, and document business and functional requirements for a large-scale wealth management technology program. The Senior Business Analyst will serve as the bridge between business needs and technical delivery, ensuring that requirements are clearly defined, sprint-ready, and aligned with strategic objectives. The ideal candidate brings strong analytical thinking, the ability to navigate ambiguity in complex environments, and comfort engaging with senior stakeholders to validate priorities and drive clarity. Experience in financial services or a highly regulated industry is preferred.

Responsibilities

• Lead requirements elicitation across multiple workstreams — conduct stakeholder workshops, process walkthroughs, and data analysis sessions to capture current-state and future-state business needs.
• Translate business requirements into well-defined user stories with clear acceptance criteria, ensuring they are sprint-ready and aligned with the program backlog.
• Actively participate in agile ceremonies — sprint planning, backlog grooming, daily stand-ups, and sprint reviews — to ensure delivery stays aligned with business intent.
• Create and maintain key artifacts including business requirements documents, functional specifications, process flow diagrams, data dictionaries, SIPOC diagrams, and gap/impact analyses.
• Serve as the primary liaison between business stakeholders and technology teams — clarify requirements, resolve ambiguities, and manage scope discussions in real time.
• Conduct impact analysis for change requests, assessing downstream effects on processes, systems, data, and dependent workstreams.
• Support UAT planning and execution — define test scenarios rooted in business requirements, coordinate with business users, and track defect resolution to ensure acceptance criteria are met.
• Work closely with the Program Manager to provide requirement-level status updates, flag risks and dependencies, and contribute to executive reporting with clear articulation of business impact.
• Identify process gaps, inefficiencies, and improvement opportunities during discovery and translate them into actionable recommendations for the redesign phase.
• Maintain traceability between business needs, requirements, design decisions, and test cases to ensure end-to-end alignment and audit readiness.

Eligibility Requirements

• Minimum bachelor's degree.
• Minimum 10+ years of experience as a Business Analyst on complex, multi-workstream technology programs.
• Proven ability to work within agile delivery models — writing user stories, managing acceptance criteria, participating in sprint ceremonies, and grooming backlogs alongside product owners and delivery leads.
• Strong requirements elicitation skills — workshops, interviews, process walkthroughs, data analysis, and documentation review.
• Experience creating and maintaining artifacts such as BRDs, functional specifications, SIPOC diagrams, process flows, data mappings, and traceability matrices.
• Demonstrated ability to engage and communicate with senior business stakeholders, translating business intent into structured, actionable requirements.
• Familiarity with tools such as Jira, Confluence, Visio, Lucidchart, or Miro for requirements management and process documentation.
• CBAP, CCBA, or agile certification (CSM, PMI-PBA) is a plus.
• Experience in Wealth Management Technology and platforms such as Aladdin / Investment Solution Products is a plus but not mandatory.
• Strong written and verbal communication skills.

In the US, the target base salary for this role is $130-$145K. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors

How to Apply

• Click "Apply Now" to submit your resume through our career site
• Be sure to include any relevant experience that aligns with the role.
• Qualified candidates will be contacted by a member of our recruitment team for next steps

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results. ​

The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

For more information, visit www.eclerx.com

You can also find us on:

https://www.linkedin.com/company/eclerx/

https://www.indeed.com/cmp/Eclerx/about

https://www.glassdoor.com/eClerx

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here