Job Description

Location: Mechanicsburg, PA
Position Type: Mostly Remote
Hybrid Schedule: Onsite rarely, as needed
Contract Length: Long-term with annual extensions

This role involves supporting full lifecycle system development efforts by eliciting, analyzing, and documenting business and functional requirements for both new and existing applications. The position operates primarily in a Waterfall environment, partnering closely with business and technical teams to drive process improvements, define system behavior, and ensure successful implementation and testing.

Duties:

• Gather, analyze, and document business rules, processes, and legislative requirements
• Lead requirements elicitation sessions with business stakeholders and technical teams for complex initiatives
• Analyze policies, procedures, and other documentation to determine system and process impacts
• Collaborate with users to define, refine, and improve business processes aligned with system functionality
• Develop and enhance detailed business and functional requirements
• Prepare and review functional specifications to support development and system design
• Create use cases and other structured requirements documentation
• Work independently to drive requirements efforts with minimal oversight
• Support system testing activities, including validation of requirements and functionality
• Assist in the creation and management of system change requests
• Contribute to planning and prioritization of system enhancements and updates
• Develop training materials to support end users and system adoption
• Troubleshoot system, data, and process-related issues
• Partner with development and database teams to identify data migration and integration opportunities, documenting associated business rules
• Produce mockups and visual aids to support requirements gathering and stakeholder alignment
• Develop process flow diagrams for current (As-Is) and future state (To-Be) processes
• Perform basic SQL queries to support analysis and validation efforts
• Provide additional support across project activities as needed

Required Qualifications:

• 7 years of experience working within the SDLC, including Waterfall and/or Agile methodologies
• 7 years of experience writing use cases and comprehensive requirements documentation
• 7 years of experience developing detailed business requirements
• 7 years of experience developing functional requirements for system implementations
• 7 years of experience in business process re-engineering and optimization

Preferred Qualifications:

• 3 years of experience in business change management initiatives
• 3 years of experience using Team Foundation Server (TFS) for project tracking and collaboration