Job Description

We have an exciting opportunity foraSenior Business AnalystatUL Standards & EngagementThis is a hybrid opportunity based inour Evanston, IL or Raleigh-Durham, NC office.

The Senior Business Analystwill support technology enabled services and initiatives to advance the mission of UL Standards & Engagement (ULSE) to make the world safer, more secure, and sustainable. The Senior Business Analyst willleverageadvanced application and technical knowledge of software and system functions to inform technology solutions implementation, processimprovementand user experience optimization. The Senior Business Analyst will drive rigorous technical requirement discovery,identifysubstandard or inefficient system processes, and ensure systems are designed, tested, andmaintainedto support usability and operational excellence.

UL Standards & Engagement

At UL Standards & Engagement(ULSE),weexpand the boundaries of safety science tocreate a more secure and sustainable world. Formore thana century, we havecreated new safety standardsand shared our findings with academia, scientists, manufacturers, and policymakers across industries.Weidentifycritical safety and sustainability issues, askingtoughquestions because we believe a safer world begins with knowledge.

Build a safer, more secure, and sustainable future with us.Join us and work with ourStandardsteamswho develop the standardsrequiredto putthat knowledgeinto practice.

Whatyou’lllearnandachieve:

AstheSenior BusinessAnalyst,youwill play a key role in the rapid growth of ULas you:

• Provide functional and operational supportoftechnologysoftware and systems. Drive continuous improvement of technology solutions andidentifyopportunities to meet evolving stakeholder needs and ULSE strategicobjectives

• Lead comprehensive technical requirement gathering across functional areas, to support safetystandardsprocesses, regulatoryneedsand organizationalobjectives Ensure requirements are complete,traceableand aligned with priorities.

• Analyze existing systems andmonitorperformance of technology solutions. Participate in testing and quality assurance assessments, conduct regularauditsand use data driven insights to offer recommendations on capabilities andoptimizefunctionality.

• Validateuser requirements for systems in production. Continuously assess user feedback and evolving needs to inform system enhancements.

• Support deployment and configuration of new systems,applicationsand updates. Provide ongoing education to end-users, create and deliver tailored training programs and materials.

• Manage end-to-end projects, plan and execute activities across the project lifecycle and ensuretimelyand high-quality deliverables. Support ongoing project governance through clear documentation, risk management, and status reporting.

• Build andmaintainrelationships with key stakeholders,identifyneeds and leverage technology solutions to support operational efficiency, streamlineprocessesand improve user experiences.

• Provide advanced troubleshooting and resolution for system and applicant issues. Develop and apply end-to-end solutions and implement proactive strategies to address complex,undefinedand ambiguous challenges.

• Drive collaboration within the team to ensure team-level goal achievement and enable successful adoption and integration of technology solutions.

• Support andfacilitateinternal and external meetings. Prepare meeting agendas, presentations, and other deliverables.

• Maintaincontinued awareness of industry trends, emergingtechnologiesand best practices to continually improve performance and effectiveness of technology solutions.

• Independently execute tasks that range in complexity and scope.

• Perform other duties as directed.

Whatyou’llexperience working atUL Standards & EngagementWe have pursued our mission of workingfora safer, more secure,and sustainableworldfornearly 130years,embedding conscientious stewardshipintoeverything we do.

• PeopleOur people make us special.You’llwork with a diverse team of experts respected for their independence and transparency and build a network,becauseour approach is collaborative. We collaborateacross disciplines, organizations, and geographies to build the global scientific response that today’s global challenges require

• Interesting work Every day is different for us hereWeseewhat’son the horizon anduse ourexpertiseto build the foundations of a safer future.You’llhave the opportunity to push the boundaries of human understanding as part of a team working to advance the public good.

• Growandachieve We learn, work,and grow togetherthroughtargeted development, reward,and recognition programs

• Values Four core values guide our work: collaboration, respect, integrity, and beneficence. By living our values, we inspire the trust essential to fulfilling our mission and fosterpartnershipsthat enable us to pursue abeneficentfuture in which we all can thrive.

• Total Rewards:All employees at UL Standards & Engagement are eligible for bonus compensation. We offer comprehensive medical, dental, vision, and life insurance plans and a generous 401k matching structure of up to 5% of eligible pay. Moreover, we invest an additional4% into your retirement saving fund after your first year of continuous employment. Depending on your role, you may be able to discuss flexible working arrangements with your manager. We also provide employees with paid time off, including vacation, holiday, sick, and volunteer days.

Whatmakes you a great fit:

While no one candidate will embody every quality, the successful candidate will bring many of the following professional competencies and personal attributes

• Advanced application and knowledge in implementing technology and enterprise software solutions.Proficiencyin managing andoptimizingworkflows within these platforms and driving associatedresourceand change management.

• Strong understanding of systems development lifecycle (SDLC) methodologies and quality assurance best practices. Experience guiding user testing,facilitatingfeedback sessions, and incorporating findings into systems improvements.

• Strong project management skills with experience developing comprehensive project plans,identifyingand mitigating risks, and managing project resources to deliver successful outcomes.

• Demonstratedleadership skills withabilityto lead project teams and effectively communicate project goals,requirementsand progress to various stakeholder groups.

• Advanced problem-solving skills and experience analyzing and addressing issues withexpertisein developing and implementing contingency plans.

• Strong communication,presentationand facilitation skills, withabilityto communicate key concepts and information to both technical and non-technical audiences.

• Positive and collaborative interpersonal skills, with proven capability in fostering collaboration and partnership across teams to develop solutions with broad impact.

• Strategic thinker withabilityto innovate and adaptina dynamic industry landscape.

Professional education and experience requirements for the role include:

• Bachelor’s degree. Advanced degree preferred

About UL Research Institutes and UL Standards & Engagement

UL Research Institutes and UL Standards & Engagement are nonprofit organizations dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data,conveneexperts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability,ultimately enhancingsocietal well-being.

To learn more, visit our websites UL.org and ULSE.org.

Salary Range:

$89,602.01-$123,202.76

Pay type:

Salary