Job Description

WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary
Acts as a liaison between the Technology and the business on request for new systems and enhancement of existing systems. Conducts advanced level business process analysis, needs assessments preliminary cost/benefit analysis, project scoping, and requirements elicitation and documentation to align Technology solutions with business initiatives. Provides leadership and mentoring to junior analysts.

II. Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.

• Leads the requirements gathering and analysis for large, complex projects. Acts as the liaison between business users and IT developers during the project lifecycle.
• Contributes advanced knowledge in formulating systems scope and objectives relative to the organization's business plan and business architecture.
• Documents requirements and manages communication with stakeholders at all levels, ensuring that business needs are clearly understood and documented.
• Coordinates with users and facilitates working sessions to determine and document business and user requirements, process flow definitions, and functional specifications.
• Responsible for document repositories, maintenance and updates of project documentation library. Oversees and ensures the quality of the requirements documentation and deliverables.
• Coordinates with QE to formulate test plans and with the project team to gain business user acceptance.
• Reviews progress and evaluates results for accuracy and efficiency.

III. Supervisory Responsibilities
May coach and mentor less-experienced analysts and act as team leader on systems projects.

IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

• Education: Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration, or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience.
• Experience: 5 years of relevant work experience (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

• None required.

C. Other Knowledge, Skills or Abilities Required

• Advanced requirements analysis: Ability to handle complex, cross-functional requirements and systems.
• Leadership: Ability to mentor junior BAs and manage project timelines.
• Advanced technical understanding: A deeper understanding of IT systems, databases, cloud technology, and software development methodologies (Agile, Waterfall).
• Risk management: Assess risks and dependencies in projects, propose solutions to mitigate them.
• Change management: Ability to manage changes in scope, requirements, or stakeholder expectations.

D. Other Knowledge, Skills or Abilities that Contribute to Success

• CCBA or CBAP certification preferred but not required
• SQL ability preferred but not required

V. Work Environment and Essential Functions
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. [Note: the following is defaulted for office setting position]

Normal setting for this job is: office setting Monday-Thursday, work-from-home Friday

The expected base pay range for this position across the U.S. is $95700 - $140000. This range represents a good-faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors, including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

In addition, this position is eligible for bonus pay.

Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM ( WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.