Job Description

10Pearls is an end-to-end digital technology services partner helping businesses utilize technology as a competitive advantage. We help our customers digitalize their existing business, build innovative new products, and augment their existing teams with high-performance team members. Our broad expertise in product management, user experience/design, cloud architecture, software development, data insights and intelligence, cyber security, emerging tech, and quality assurance ensures that we are delivering solutions that address business needs. 10Pearls is proud to have a diverse clientele including large enterprises, SMBs, and high-growth startups. We work with clients across industries, including healthcare/life sciences, education, energy, communications/media, financial services, and hi-tech. Our many long-term, successful partnerships are built upon trust, integrity, and successful delivery and execution.

Role

We are looking for a Business Analyst with 5+ years of experience who will play a pivotal role in collecting, analyzing, developing, documenting, and communicating business transaction flows to achieve organizational objectives. They will act as liaisons between business partners and IT teams, ensuring effective technical solutions are provided and fostering strong relationships.

Responsibilities

• Assist in pre-sales activities
• Review high level requirements shared by client, prepare questions, assumptions
• Assist in pre-sales documentation
• Participate in project discovery sessions
• Identify key stakeholders, establish close working relationships with them
• Identify and document the current processes, gaps, pain points
• Document project requirements, success metrics, KPIs
• Write user stories or assist TPM and PDM in user story writing
• Prepare other supporting documentation e.g., workflows, wireframes, gap analysis, functional specification, user guide, training deck etc.
• Liaise with design team to create mock-ups
• Facilitate meetings; work closely with TPM, system architects and developers
• Act as a bridge between business and technical stakeholders
• Participate in scrum, sprint planning and other ceremonies as needed
• Perform UAT or quality assurance as required
• Prepare test scenarios/cases to verify the functionality
• Ability to demo system features, prepare demo script
• Strong written & verbal communication and interpersonal skills
• Strong analytical and problem-solving skills
• Strong data analysis and data presentation skills
• Strong research skills
• Good understanding of SDLC
• Good understanding of Agile framework
• Expertise on flowcharting and mock-up tools like Visio, draw.io, Balsamiq, Axure etc.
• Expertise on MS Office tools; Excel, Word, PowerPoint

Requirements

• Bachelor’s degree in IT or related discipline.
• 5+ years of hands-on work experience as a Business Analyst.
• Proficiency in using Microsoft Visio diagramming tool or similar software.
• Strong problem-solving skills and ability to work effectively in a collaborative team environment.
• Excellent communication skills with the ability to convey complex technical concepts effectively.
• Demonstrated ability to work in a fast-paced environment and manage multiple priorities effectively.