Job Description

Join Team CARFAX as a Senior Business Analyst! Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2026! We’re seeking a Senior Business Analyst to focus on gathering business and technical requirements and helping implement a diverse set of projects within the Business Technology organization. You’ll work hand in hand with a driven set of technologists, project managers and business and technology leaders from across the enterprise. You’ll thrive in a team environment where you are well supported and can help launch “BEST-IN-MARKET” products to our customers. This role has an expectation of 3 days in the office per week. This is subject to change based on future business needs. What you’ll be doing

• Lead the eliciting, analyzing, validating and managing of requirements, business processes and high-level solution designs in partnership with stakeholders, project managers and technical teams
• Identify system requirements; develop procedures and systems modifications to meet these specifications
• Collaborate with business stakeholders and project managers to define project scope, and prioritize the product backlog
• Create, refine and maintain user stories and associated deliverables such as process flows and test cases to meet stakeholder needs
• Work with the business to thoroughly understand business needs to be supported by the systems and technology
• Determine how project changes will affect business operations and systems
• Respond to inquiries and provide advice to the business regarding current and potential system inputs, processes, and outputs
• Perform detailed dependency analysis to engage the right technical teams for cross-functional solution building
• Act as a liaison facilitating communication between technology teams and/or outside vendors.
• Research, identify, and recommend software and applications that will improve the current state of systems

What we’re looking for

• A minimum 10 years of relevant experience focusing on both technical and business analysis, or with considerable experience delivering technical IT projects
• Bachelor’s degree required, preferably in IS, IT, or a business area discipline (i.e. accounting, marketing,) or equivalent education/experience
• Demonstrated ability to execute on tasks that are sometimes vaguely defined using prior experience, analytical skills, and available research
• Strong organizational skills that reflect the ability to perform and prioritize handling multiple projects in a fast-paced environment
• Effective communication and leadership skills
• Excellent problem-solving and analytical skills
• Experience creating sequence, data flow, and process flow diagrams
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and project documentation and requirements tools (e.g., Atlassian)
• Familiarity with SQL-based relational databases including aggregating/extracting data from a SQL database and Business Intelligence Tools (e.g., Cognos)
• Process engineering expertise to design and optimize business processes for enhanced efficiency and alignment with organizational goals
• Understanding of Agile environments and experience writing user stories and conditions of satisfaction as part of the Agile / Scrum process
• PMI Professional in Business Analysis (PMI-PBA) or IIBA Certified Business Analysis Professional (CBAP)
• Scrum Alliance Certified Scrum Master (CSM) and/or Certified Scrum Product Owner (CSPO)

What’s in it for you

• Competitive compensation, benefits and generous time-off policies
• 4-Day summer work weeks and a winter holiday break
• 401(k) / DCPP matching
• Annual bonus program
• Great team and collaborative environment
• Casual, dog-friendly, and innovative office spaces

Don’t just take our word for it

• 10X Virginia Business Best Places to Work
• 10X Washingtonian Great Places to Work
• 9X Washington Post Top Workplace
• 3X St. Louis Post-Dispatch Best Places to Work