Job Description

Create your best future as a Senior Business Analyst!

What’s the role?
This Senior Business Analyst role supports a large system migration, helping move products, processes and customer data from legacy systems to a new platform. This role will partner with business stakeholders and program leadership to gather, analyse, and document business requirements, ensuring seamless migration of products, processes, and data from legacy systems to the new platform.

The Business Analyst will play a critical role in bridging business needs and technical solutions, ensuring the migration delivers operational efficiency, compliance, and an improved customer experience.
Key Responsibilities include: 

• Elicit, document, and validate business requirements for migration activities, including customer data, product portfolios, workflows etc.
• Map current-state (AS-IS) processes and design future-state (TO-BE) processes aligned with the new core banking system.
• Identify gaps, dependencies, and potential risks in migration plans.
• Act as a liaison between business stakeholders and technology teams, ensuring alignment on requirements and delivery outcomes.
• Support user acceptance testing (UAT), data validation cycles, and defect triage.
  

What do I need?
To be successful in this position you should have experience as a Business Analyst or Senior Business Analyst in the Financial Sector / Banking industry and previously worked on Customer and/ or Product Origination and Servicing programs.
Additional skills and experience required include: 

• Solid understanding of data migration, validation and reconciliation processes 
• Skilled in data analysis, data management and governance 
• Experience in requirement gathering, process modelling and gap analysis 
• Experience working in agile/ waterfall hybrid environments within large scale programs 
• Strong knowledge of retail and/or business banking products (e.g., deposits, loans, payments, treasury)

Why join us?
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
• Tailored learning and development opportunities to help your grow your career within the bank. 
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today
To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website